Apps tagged with 'social-customer-service'

Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

Brand24 is a trustworthy media monitoring service that gathers all publicly available mentions from a variety of channels, including social media, podcasts, blogs, and forums.

Respond is a social media customer service platform built for support teams.

All social communication channels — Facebook, Instagram, Twitter, YouTube, LinkedIn — in one place. The conversational user interface makes your life easier. Custom tags are help you to categorise your social conversations.

Pagelanes is social media management made easy. Watch over all of your pages at once and never miss a thing. Its central features are ticketing, content publishing and collaboration. With ticketing you receive everything that is posted to one of your pages in real-time.

ServiceDock makes it easy and efficient for your agents to handle customer support via key digital channels like messaging apps, social and web chat in one simple dashboard. This helps you improve customer satisfaction and double agent productivity, which reduces customer churn...

Deliver amazing customer experiences at scale across any messaging channel.

Brand Embassy makes customer service personal. We help companies with high volume social customer service demand prioritize and automate the right parts of the customer experience to create relationships built on human connections.