Juphy is described as 'All social communication channels — Facebook, Instagram, Twitter, YouTube, LinkedIn — in one place. The conversational user interface makes your life easier. Custom tags are help you to categorise your social conversations' and is an app in the Office & Productivity category. There are seven alternatives to Juphy for a variety of platforms, including Online / Web-based, Android, iPhone, Mac and Windows. The best alternative is Freshdesk, which is free. Other great apps like Juphy are Front (Paid), Crust Service Cloud (Free, Open Source), Plumm (Paid) and Respond (Paid).
Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email sent to firstname.lastname@example.org or a chat request from yourproject2.com, it all goes into the same Plumm inbox.
Most social media tools are built for marketing, not customer service. But smart companies know social media isn't just about creating buzz, it's also one of the best ways to build lasting relationships with your customers and keep them happy.
Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube.