What is Conversocial?
Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube. Our clients are able to securely transform their contact centers by creating a personal service culture that integrates proven customer service processes with new technology and channels. With analytics to provide accurate, actionable insights on customer trends over time and comprehensive APIs that seamlessly integrate into CRM and contact center technologies, we provide a single view of the customer that drives unmatched engagement and brand loyalty.
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- Developed by conversocial
- Proprietary and Commercial product.
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Conversocial was added to AlternativeTo byon Jun 9, 2015 and this page was last updated Feb 20, 2019.
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