RingCentral Engage Digital icon
RingCentral Engage Digital icon

RingCentral Engage Digital

 3 likes

Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

RingCentral Engage Digital screenshot 1

License model

Application types

Platforms

  • Software as a Service (SaaS)
RingCentral Engage Digital screenshot 1
RingCentral Engage Digital screenshot 2
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RingCentral Engage Digital screenshot 3
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5 / 5 Avg rating (1)
3 likes
1comment
68 alternatives
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Features

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Properties

  1.  Customizable

Features

  1.  Omni-digital
  2.  Merging identities
  3.  Multiple channels
  4.  Team Collaboration
  5.  Customer service
  6.  Knowledge base
  7.  Customer management

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RingCentral Engage Digital information

  • Developed by

    Dimelo By RingCentral

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    One time purchase that costs $0, and / or subscription that costs $0 per month.

  • Alternatives

    68 alternatives listed

  • Supported Languages

    • English

Our users have written 1 comments and reviews about RingCentral Engage Digital, and it has gotten 3 likes

RingCentral Engage Digital was added to AlternativeTo by Jordan Lecocq on Aug 28, 2018 and this page was last updated Sep 27, 2021.

Comments and Reviews

   
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Guest
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Top positive comment •Jun 18, 2019

Very simple and user friendly, it boosts our productivity by 40% and customer satisfying by 10%.

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What is RingCentral Engage Digital?

RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.

We provide a platform that assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email) and re-distributes them automatically according to availabilities, customer profiles, or type of requests to be able to handle them more efficiently. This gives companies a full history and precise account of each interaction to analyze and better manage their activity while increasing customer satisfaction.

RingCentral Engage Digital is based on a SaaS model and benefits from international exposure working with over 100 major players across 65 countries in the Telecom, Banking, Insurance, Utilities and Entertainment industries (Orange, Ooredoo, Deutsche Bahn, Banglalink, Proximus, SFR and many more).

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