RingCentral Engage Digital

Name: RingCentral Engage Digital
Rating: 5 (1 reviews)

Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

Paid • Proprietary
Customer Support
Help Desk
CRM
Software as a Service (SaaS)

What is RingCentral Engage Digital?

RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.

We provide a platform that assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email) and re-distributes them automatically according to availabilities, customer profiles, or type of requests to be able to handle them more efficiently. This gives companies a full history and precise account of each interaction to analyze and better manage their activity while increasing customer satisfaction.

RingCentral Engage Digital is based on a SaaS model and benefits from international exposure working with over 100 major players across 65 countries in the Telecom, Banking, Insurance, Utilities and Entertainment industries (Orange, Ooredoo, Deutsche Bahn, Banglalink, Proximus, SFR and many more).

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Supported Languages

English

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★

• Top positive comment about 3 years ago • 0 replies

Very simple and user friendly, it boosts our productivity by 40% and customer satisfying by 10%.

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