Apps tagged with 'customer-communication'

All apps in Apps tagged with 'customer-communication' category. Use the filters below to narrow down your search. 
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  1. Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    RingCentral Engage Digital screenshot 1
    RingCentral Engage Digital screenshot 1
    RingCentral Engage Digital screenshot 2
    +3
    RingCentral Engage Digital screenshot 3
    67 alternatives
  2. Marketeer icon
     5 likes

    Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer acquisition and retention processes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    AI technology for customer service
    Hybrid Human+AI solution
    Marketeer screenshot 2
    +17
    Mobile and Desktop
    67 alternatives
  3. BrieFeed icon
     1 like

    Announce anything to your website visitors in real-time. One line of code, instant updates, no developer needed. Free plan available.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    BrieFeed screenshot 1
    BrieFeed screenshot 1
    3 alternatives
  4. ShoutOUT icon
     3 likes

    ShoutOUT is an all-in-one business texting tool to send global SMS campaigns, with advanced personalization and segmentation features.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Dashboard 

Main dashboard displaying the main menu on the left side, credit balance, campaign history, recent campaign analytics, contacts, and purchased sender IDs / mobile numbers, giving a holistic view of the user account with all important data at a glance.
    Segmentation 

Segment contacts into different groups based on their purchase behavior, personal details, demographics, etc. to send targeted campaigns.
    Phone numbers

All purchased mobile phone numbers and SMS & Email sender IDs, with the option to request for new sender IDs or mobile phone numbers from the dashboard itself
    +2
    Campaign analytics

Campaign dashboard displaying all campaigns created to date, with the options to search previous campaigns by name, create new campaigns, and view real time, detailed analytics for each campaign by clicking on them.
    220 alternatives
  5. Demodesk icon
     1 like

    Cloud-based screen sharing to help Inside Sales & Success teams close more deals and increase retention. No Downloads, no browser extensions necessary.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Demodesk screenshot 1
    34 alternatives
  6. trakStat.us icon
     1 like

    A service which makes it surprisingly easy to communicate to customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    trakStat.us screenshot 1
    trakStat.us screenshot 1
  7. Share announcements and updates with your users, and collect powerful feedback. Talk with your users and match your product with customer expectations. Simple installation, powerful editor, feedback and reactions, and more powerful features.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Reproducer screenshot 1
    Reproducer screenshot 1
    Reproducer screenshot 2
    8 alternatives
  8. Automate WhatsApp messaging, CRM, and WhatsApp Channel posting with Make.com and Zapier integration. No Meta Business API required.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Analytics page
    Analytics page
    History page
    +8
    Feature: Manage CRM contacts
    13 alternatives
  9. Xeno icon
     1 like

    Xeno is an online messaging app designed to help you attract, convert, and retain customers by creating valuable remote conversational experiences.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Xeno screenshot 1
    Xeno screenshot 1
    Xeno screenshot 2
    +30
    Xeno screenshot 3
    11 alternatives
  10. AI powered chatbot engine to automate customer communication through multiple channels- WhatsApp, Facebook Messenger, Website live chat & voice.

    • Multiple language understanding
    • Live agent handover enabled
    • Omni-channel experience www.shoutout.ai

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    ShoutOUT.AI screenshot 1
    ShoutOUT.AI screenshot 1
    ShoutOUT.AI screenshot 2
    29 alternatives
  11. The best way to actively involve your customers by providing them with beautiful changelogs that will catch their attention and keep them involved.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    ChangeKeep screenshot 1
    ChangeKeep screenshot 1
    ChangeKeep screenshot 2
    9 alternatives
  12. QubiSales icon
     Like

    QubiSales is a cloud-based messaging automation platform designed for businesses and agencies that use WhatsApp and Telegram for customer communication. It allows users to run bulk messaging campaigns, schedule messages, manage contacts, and automate follow-ups from a single...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
  13. ImportFeed icon
     1 like

    ImportFeed is an automated document management platform for managing customer documents and communications. We make it easy for your clients to send their paperwork, check status, and access their files anytime.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    1 alternatives