RingCentral Engage Digital AlternativesHelp Desk Platforms and other similar apps like RingCentral Engage Digital

RingCentral Engage Digital is described as 'Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to RingCentral Engage Digital for a variety of platforms, including Web-based, SaaS, Windows, Linux and Mac apps. The best RingCentral Engage Digital alternative is JIRA, which is free. Other great apps like RingCentral Engage Digital are Hootsuite, Freshdesk, Zendesk and Live Assist for Microsoft Dynamics 365.

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RingCentral Engage Digital alternatives are mainly Help Desk Platforms but may also be CRM Systems or Project Management Tools.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of RingCentral Engage Digital.
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Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction...

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RingCentral Engage Digital alternatives page was last updated Oct 15, 2024
  1. JIRA icon
     222 likes

    Centralized project management tool for planning and tracking tasks, aligning work with company goals, visualizing workflows, and optimizing performance via real-time data insights. Offers AI-driven task suggestions, integrates with essential tools, and provides a cohesive collaboration space under one roof.

    381 JIRA alternatives
    JIRA screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Software as a Service (SaaS)

    Top JIRA Features

    1.  Issue Tracking
    2.  Scrum Boards
    3.  Task Tracking
    4.  Bug reporting
    5.  Multi-project management
    6.  Ad-free
    7.  Kanban Board
    8.  SAAS Metrics
    9.  Members Statistics
    10.  Dependency Tracking
    11.  Workflow
    12.  Project Organization
    JIRA iconRingCentral Engage Digital Icon

    JIRA VS RingCentral Engage Digital

    Is JIRA a good alternative to RingCentral Engage Digital?
     
    • JIRA is the most popular Web-based, Windows, Mac & Linux alternative to RingCentral Engage Digital.

    • JIRA is the most popular free alternative to RingCentral Engage Digital.

    • JIRA is Freemium and ProprietaryRingCentral Engage Digital is Paid and Proprietary
  2. Hootsuite icon
     220 likes

    A comprehensive social media management tool enabling users to manage multiple accounts, schedule posts, track brand mentions, and analyze social reach across major platforms like Twitter, Facebook, and LinkedIn. It offers extensive app support including Instagram and YouTube, serving over 8 million users.

    231 Hootsuite alternatives
    Hootsuite screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Blackberry
    • iPad
    • Google Chrome
    • Mozilla Firefox

    Hootsuite Features

    1.  Multiple Account support
    2.  Social Media Automation
    3.  Schedule Tweets
    4.  RSS to Facebook
    Hootsuite iconRingCentral Engage Digital Icon

    Hootsuite VS RingCentral Engage Digital

    Is Hootsuite a good alternative to RingCentral Engage Digital?
     
    • Hootsuite is the most popular Android, iPhone & iPad alternative to RingCentral Engage Digital.

    • Hootsuite is the most popular commercial alternative to RingCentral Engage Digital.

    • Hootsuite is Paid and ProprietaryRingCentral Engage Digital is also Paid and Proprietary
  3. Freshdesk icon
     122 likes

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    43 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconRingCentral Engage Digital Icon

    Freshdesk VS RingCentral Engage Digital

    Is Freshdesk a good alternative to RingCentral Engage Digital?
     
    • Freshdesk is the most popular Android Tablet alternative to RingCentral Engage Digital.

    • Freshdesk is Freemium and ProprietaryRingCentral Engage Digital is Paid and Proprietary
  4. Zendesk icon
     66 likes

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    247 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconRingCentral Engage Digital Icon

    Zendesk VS RingCentral Engage Digital

    Is Zendesk a good alternative to RingCentral Engage Digital?
     
  5. Live Assist for Microsoft Dynamics 365 icon
     11 likes

    An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.

    16 Live Assist for Microsoft Dynamics 365 alternatives
    Inside Dynamics 365

    License model

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Top Live Assist for Microsoft Dynamics 365 Features

    1.  Omnichannel messaging
    2.  Co-browsing
    3.  AI Chatbot
    4.  Cloud based
    5.  WebRTC
    6.  Ad-free
    7.  Marketing Automation
    8.  Cloud Sync
    9.  No Coding Required
    10.  No Tracking
    11.  No registration required
    12.  Dark Mode
    Live Assist for Microsoft Dynamics 365 iconRingCentral Engage Digital Icon

    Live Assist for Microsoft Dynamics 365 VS RingCentral Engage Digital

    Is this a good alternative to RingCentral Engage Digital?
     
  6. Asterisk icon
     37 likes

    Asterisk is free software that transforms a computer into a communication server. Asterisk lets you build applications like PBX, VoIP gateway, IVR and ACD.

    32 Asterisk alternatives
    Asterisk screenshot 1

    License model

    • FreeOpen Source

    Platforms

    • Mac
    • Windows
    • Linux

    Asterisk Features

    1.  Low level
    2.  Voice Chat
    3.  SIP
    Asterisk iconRingCentral Engage Digital Icon

    Asterisk VS RingCentral Engage Digital

    Is Asterisk a good alternative to RingCentral Engage Digital?
     
    • Asterisk is the most popular Open Source alternative to RingCentral Engage Digital.

    • Asterisk is Free and Open SourceRingCentral Engage Digital is Paid and Proprietary
  7. Webex icon
     22 likes

    With Cisco Webex Meetings, businesses can seamlessly host online meetings, webinars, and video conferences with added benefits like document sharing, voice conferencing, and video recording.

    153 Webex alternatives
    Webex screenshot 1

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Webex Features

    1.  Screen Sharing
    2.  End-to-End Encryption
    3.  Real time collaboration
    4.  Desktop Sharing
    5.  Integrated File Sharing
    6.  Video Conferencing
    Webex iconRingCentral Engage Digital Icon

    Webex VS RingCentral Engage Digital

    Is Webex a good alternative to RingCentral Engage Digital?
     
  8. Salesforce icon
     36 likes

    Comprehensive web-based CRM offering solutions for sales, marketing, service, and call centers, with mobile app, AI insights, customizable tools, and AppExchange for industry needs.

    319 Salesforce alternatives
    Salesforce screenshot 1

    License model

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Salesforce Features

    1.  Marketing Automation
    2. IFTTT icon  IFTTT Integration
    3.  Contacts
    4.  Web-Based
    5.  Integration with CRMs
    6.  Lead nurturing
    Salesforce iconRingCentral Engage Digital Icon

    Salesforce VS RingCentral Engage Digital

    Is Salesforce a good alternative to RingCentral Engage Digital?
     
  9. Jira Clone icon
     3 likes

    A simplified Jira clone built with React/Babel (Client), and Node/TypeScript (API). Auto formatted with Prettier, tested with Cypress.

    251 Jira Clone alternatives
    Jira Clone screenshot 1

    License model

    • FreeOpen Source

    Platforms

    • Self-Hosted

    Jira Clone Features

    1.  Jira
    Discontinued

    It's only a showcase product. The last commit is from 3 years ago, with many features marked as “not implemented” in the linked website.

    Jira Clone iconRingCentral Engage Digital Icon

    Jira Clone VS RingCentral Engage Digital

    Is Jira Clone a good alternative to RingCentral Engage Digital?
     
    • Jira Clone is the most popular Self-Hosted alternative to RingCentral Engage Digital.

    • Jira Clone is Free and Open SourceRingCentral Engage Digital is Paid and Proprietary
  10. FreePBX icon
     13 likes

    FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server.

    22 FreePBX alternatives
    FreePBX screenshot 1

    License model

    • FreeOpen Source

    Platforms

    • Linux

    FreePBX Features

    1.  VoiP Calls
    2.  SIP
    FreePBX iconRingCentral Engage Digital Icon

    FreePBX VS RingCentral Engage Digital

    Is FreePBX a good alternative to RingCentral Engage Digital?
     
  11. Winn icon
     Like this app

    Type less, win more with an AI-powered sales assistant.

    75 Winn alternatives
    Winn screenshot 1

    License model

    Application type

    Platforms

    • Software as a Service (SaaS)

    Winn Features

    1.  AI-Powered
    Winn iconRingCentral Engage Digital Icon

    Winn VS RingCentral Engage Digital

    Is Winn a good alternative to RingCentral Engage Digital?
     
  12. CloudTalk.io icon
     7 likes

    Cloud-based phone centre solution with 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star, Yves Rocher deliver exceptional customer support & boost their sales.

    110 CloudTalk.io alternatives
    CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Software as a Service (SaaS)

    Top CloudTalk.io Features

    1.  Call Routing
    2.  VoiP Calls
    3.  Helpscout integration
    4.  Data analytics
    5.  Text to Speech
    6.  Marketing Automation
    7.  IVR
    8.  Skill based routing
    9.  Call forwarding
    10. Google Contacts icon  Google contacts integration
    11.  Voice Recording
    12.  Callback
    CloudTalk.io iconRingCentral Engage Digital Icon

    CloudTalk.io VS RingCentral Engage Digital

    Is CloudTalk.io a good alternative to RingCentral Engage Digital?
     
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