CloudTalk.io icon
CloudTalk.io icon

CloudTalk.io

 7 likes

Cloud-based phone centre solution with 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star, Yves Rocher deliver exceptional customer support & boost their sales.

CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.

License model

Application types

Country of Origin

  • SK flagSlovakia
  • European Union flagEU

Platforms

  • Mac
  • Windows
  • Linux
  • Android
  • iPhone
  • Software as a Service (SaaS)
CloudTalk takes the chaos out of your phone support process.
CloudTalk - VoIP telephony system can be integrated with your favourite CRM, Helpdesk, and eCommerce solutions.
+3
Integrate CRM system Pipedrive with CloudTalk to boost performance of your sales team.
CloudTalk.io alternatives  
5 / 5 Avg rating (3)
7likes
3comments
109alternatives
0news articles

Features

Suggest and vote on features

Integrations

  1.  Helpscout
  2. Google Contacts icon  Google contacts
  3. HubSpot icon  HubSpot
  4. Zapier icon  Zapier
  5. BigCommerce icon  Bigcommerce
  6. Zendesk icon  Zendesk
  7. Pipedrive icon  Pipedrive
  8. Shopify icon  Shopify
  9. Adobe Commerce icon  Magento
  10. Zoho icon  Zoho
  11.  Ecommerce
  12. Freshdesk icon  Freshdesk
  13. Salesforce icon  Salesforce

Features

  1.  Call Routing
  2.  VoiP Calls
  3.  Data analytics
  4.  IVR
  5.  Text to Speech
  6.  Marketing Automation
  7.  Skill based routing
  8.  Call forwarding
  9.  Voice Recording
  10.  Callback
  11.  Encrypted Chat
  12.  Speech to text
  13.  Call recording
  14.  Real-time analytics
  15.  Reporting
  16.  Call Tagging
  17.  Blacklist monitoring
  18.  Text messaging
  19.  Customer service
  20.  SMS Messaging
  21.  Workflow Automation
  22.  Dedicated phone number
  23.  SMS Reminders
  24.  Speech Recognition
  25.  Encrypted VoIP calls
  26.  Call Tracking
  27.  Audio Conferencing
  28.  Click to call
  29.  Call Analytics
  30.  Voice Chat
  31.  Virtual PBX
  32.  WebRTC
  33.  Call Transfer
  34.  Softphone
  35.  Encrypted Connection
  36.  Encrypted calls

 Tags

  • Mobile Apps
  • voip-recorder
  • cloud-contact-center-software
  • voip-integration
  • Integration
  • click-to-call-solution
  • contact-centre
  • Call Center Management
  • free-web-calls
  • customer-experience
  • virtual-call-center-software
  • Customer Support
  • call-center-software
  • international-calls
  • free-calls
  • speech-analyser
  • customer-satisfaction
  • cheap-international-calls
  • power-dialer
  • outbound-call-tracking
  • call-center
  • contact-center
  • sales-tracking
  • mobile-voip
  • dialer
  • autodialer
  • Telemarketing
  • dynamic-call-tracking
  • low-cost-international-call
  • outbound-dialler
  • inbound-call-tracking
  • Voicemail
  • cloud-call-center
  • google-contact
  • auto-dialer
  • Software as a Service
  • data-integration
  • Virtual Call Center
  • voicemail-to-text
  • business-management

CloudTalk.io News & Activities

Highlights All activities

Recent News

No news, maybe you know any news worth sharing?
Share a News Tip

Recent activities

Show all activities

CloudTalk.io information

  • Developed by

    SK flagCloudTalk

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $25 and $50 per month.

  • Rating

    Average rating of 5

  • Alternatives

    109 alternatives listed

  • Supported Languages

    • English

AlternativeTo Categories

Social & Communications, Business & Commerce, Office & Productivity

Apple AppStore

  •   Updated Apr 24, 2025
  •   2.56 avg rating
View in AppStore

Popular alternatives

View all

Our users have written 3 comments and reviews about CloudTalk.io, and it has gotten 7 likes

CloudTalk.io was added to AlternativeTo by Ján Pustay on Dec 19, 2018 and this page was last updated May 28, 2024. CloudTalk.io is sometimes referred to as CloudTalk.

Comments and Reviews

   
 Post comment/review
Top Positive Comment
Michal
★
★
★
★
★
Sep 13, 2019
0

I tried several different phone solutions but only CloudTalk has fulfilled all my requirements.

Lindsey Armstrong
★
★
★
★
★
Jul 18, 2019
0

Our office, and by that I mean myself, personally, went through countless management systems and we tried out all kinds of services. Finally, we found CloudTalk and thank goodness we did! It allowed us to integrate our go to services such as Google Contacts, SalesForce and Freshdesk. It's got a simple interface and it's easy to use. You don't need to watch training videos to understand the system, it's intuitive. The most important feature has been the ability to create as many custom fields as we need and then to be able to access them from multiple devices, in and out of the office. It's been a business saver!

David Cacik
★
★
★
★
★
Jul 2, 2019
0

Very modern cloud phone system that works well with Pipedrive and Intercom

What is CloudTalk.io?

CloudTalk is a smart, intuitive and easy-to-use cloud-based call centre software with 50+ advanced features designed to improve customer experience. CloudTalk is used by more than 1000 happy clients all around the world from companies as DHL, Electronic Star, Yves Rocher.

With CloudTalk, you can deliver exceptional phone support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, we will fully adapt to your needs and size of your business. You no longer need to obtain expensive hardware and hire IT administrators. Simply connect your computer, tablet or smartphone to the internet and you are good to go. All your numbers and branches are manageable from one place.

You can integrate CloudTalk with a great variety of CRM, e-commerce and helpdesk services as Helpscout, Pipedrive, Shopify, Intercom and many others with just a few clicks. Your agents then see all the relevant information about your customers, all in one place and in real-time. By integrating CloudTalk, you simplify the daily routine for your agents and increase their productivity. You may integrate CloudTalk with any desired information system via the provided CloudTalk API.

Thanks to the smart CloudTalk metrics, you can monitor and optimise the performance of your customer support and sales team.

CloudTalk.io Videos

Official Links

AppStores & Other Links

Download from Google Play Store
Download from iPhone App Store
Page may contain affiliate links. Affiliate links never affect ranking.