Apps tagged with 'cloud-call-center'

All apps in Apps tagged with 'cloud-call-center' category. Use the filters below to narrow down your search. 
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  1. Thirdlane® Multi Tenant PBX Platform is a reliable, cost-effective Unified Communications software widely used by MSPs, UCaaS providers, resellers and enterprises around the World.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Thirdlane Multi Tenant PBX  — Reliable, Scalable & Feature rich
    Thirdlane Multi Tenant PBX  — Simple &  Convenient Setup
    Thirdlane Multi Tenant PBX  — Easy CRM  Integration
    +2
    Thirdlane Multi Tenant PBX  — Rest API for Developers
    8 alternatives
    5.0
    Excellent13 reviews
  2. CloudTalk.io icon
     7 likes

    Cloud-based call center software with 50+ advanced features, quick setup, CRM and helpdesk integrations, centralized management, and real-time analytics.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Software as a Service (SaaS)
    CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.
    CloudTalk takes the chaos out of your phone support process.
    CloudTalk - VoIP telephony system can be integrated with your favourite CRM, Helpdesk, and eCommerce solutions.
    +3
    Integrate CRM system Pipedrive with CloudTalk to boost performance of your sales team.
    114 alternatives
  3. Nectar Desk icon
     2 likes

    Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Nectar Desk screenshot 1
    Nectar Desk screenshot 1
    Nectar Desk screenshot 2
    +1
    Nectar Desk screenshot 3
    9 alternatives
  4. Freshcaller is a modern call center software for inbound and outbound calling teams, and offers phone numbers in 90+ countries.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Incoming call notification on the browser. No need to install nay software to attend calls.
    Purchase local phone numbers from 90+ countries
    Multi-level IVR system helps you self-service your callers to the right agents
    +2
    Real-time dashboard helps you monitor agents, calls, and wait queues.
    8 alternatives
  5. Thirdlane® Business Phone System stands as an advanced IP PBX and Unified Communications solution, designed for both on-premises and cloud deployment.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Thirdlane Business Phone System — Fast & Easy Deployment
    Thirdlane Business Phone System — Call Center Functionality
    Thirdlane Business Phone System — Easy CRM  Integration
    +2
    Thirdlane Business Phone System — Rest API for Developers
    11 alternatives
    5.0
    Excellent14 reviews
  6. Voiptime Cloud Call Center is a full-featured call center solution that helps to improve customer satisfaction and reach the highest agent productivity. Our contact center software encompasses a built-in CRM, call scripting, ACD and IVR, outbound call campaigns with 3 dialing...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Client card
    Active call
    Call campaign report
    +3
    KPI report
    18 alternatives
  7. RingOver icon
     Like

    RingOver: the 100% cloud-based business phone system for flexible teams to simplify call handling. Obtain virtual numbers in 60+ countries and benefit from free unlimited calls. Sales and support teams can improve their CRM and Helpdesk tools by integrating with RingOver to...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    • Google Chrome
    RingOver screenshot 1
    RingOver screenshot 1
    RingOver screenshot 2
    +1
    RingOver screenshot 3
  8. With its Cloud-PBX, TENIOS offers a software-based, virtual business phone system within the NGN (next-generation-network). The calls are established via VoIP connection, which enables a variety of new functions including skill-based ACD routing.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Linux
    • Online
    • Software as a Service (SaaS)
    TENIOS Cloud-PBX & ACD screenshot 1
    TENIOS Cloud-PBX & ACD screenshot 1
    11 alternatives
  9. Telnum icon
     Like

    Telnum is a reliable international VoIP provider that offers state-of-the-art technology when it comes to cloud-based phone center solution. As a smart cloud-based virtual phone system, it caters to small, medium, and large scale businesses.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
  10. PhoneIQ icon
     Like

    PhoneIQ is the modern phone system and contact center platform built exclusively for companies on Salesforce. Our all-in-one cloud communications platform brings together power dialing, local presence, voicemail drop, Salesforce call routing, call recording, and a complete PBX...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • Software as a Service (SaaS)
    PhoneIQ screenshot 1
    PhoneIQ screenshot 1
    PhoneIQ screenshot 2
    +10
    PhoneIQ screenshot 3
    8 alternatives
  11. Zero icon
     Like

    Zero is the business phone system built for forward-thinking IT. Our suite unites all phone system & call center features, voice and video conferencing, team messaging and collaboration into a single, mobile ready, cloud platform.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    Desktop app
    17 alternatives
  12. VCC Live icon
     Like

    VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    VCC Live screenshot 1
    VCC Live screenshot 1
    VCC Live screenshot 2
    +3
    VCC Live screenshot 3
    5 alternatives
  13. Adversus help call outbound centers boost KPIs, make better decisions based on insights, and manage contacts more wisely.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Spotlessly optimized call flows
    Follow your sales to the door
    All activities at your fingertips
    7 alternatives
  14. uContact icon
     Like

    uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    Agent Desktop
    Unified Inbox to manange voice interactions, SMS, Web Chat, Twitter, Facebook, Video Calls
    Gamification to motivate and feedback on real time to agents. Rankings and badges.
    +3
    Communication workflow to easily create your IVRs.
    28 alternatives