Voiptime Cloud Call Center

Voiptime Cloud Call Center is a full-featured call center solution that helps to improve customer satisfaction and reach the highest agent productivity. Our contact center software encompasses a built-in CRM, call scripting, ACD and IVR, outbound call campaigns with 3 dialing modes (Preview, Progressive, Predictive dialers) with fully customizable redialing rules, call whispering, advanced call & performance reporting, and efficient tools for agent team management.

The software is especially useful for sales & telemarketing, BPOs, financial organisations, logistics, insurance, and SMBs looking for a multichannel call center solution.