Apps tagged with 'cloud-contact-center-software'

All apps in Apps tagged with 'cloud-contact-center-software' category. Use the filters below to narrow down your search. 
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  1. Zoom icon
     159 likes

    Offers high-quality video conferencing and screen sharing, supporting up to 100 interactive participants with features like whiteboard collaboration.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Apple Watch
    • Android Auto
    • Apple TV
    • Android TV
    • Apple Car Play
    • Samsung Galaxy Store
    • Flathub
    • Snapcraft
    Zoom screenshot 1
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    +8
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    231 alternatives
    3.3
    Fair25 reviews
  2. CloudTalk.io icon
     7 likes

    Cloud-based call center software with 50+ advanced features, quick setup, CRM and helpdesk integrations, centralized management, and real-time analytics.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Software as a Service (SaaS)
    CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.
    CloudTalk takes the chaos out of your phone support process.
    CloudTalk - VoIP telephony system can be integrated with your favourite CRM, Helpdesk, and eCommerce solutions.
    +3
    Integrate CRM system Pipedrive with CloudTalk to boost performance of your sales team.
    114 alternatives
  3. Nectar Desk icon
     2 likes

    Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Nectar Desk screenshot 1
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    +1
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    9 alternatives
  4. Voiptime Cloud Call Center is a full-featured call center solution that helps to improve customer satisfaction and reach the highest agent productivity. Our contact center software encompasses a built-in CRM, call scripting, ACD and IVR, outbound call campaigns with 3 dialing...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Client card
    Active call
    Call campaign report
    +3
    KPI report
    18 alternatives
  5. NEONNOW icon
     1 like

    NEONNOW is a cloud based contact center platform delivering enterprise grade features out of the box, in a no-code, cost effective platform.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    NEONNOW screenshot 1
    NEONNOW screenshot 1
    18 alternatives
  6. With its Cloud-PBX, TENIOS offers a software-based, virtual business phone system within the NGN (next-generation-network). The calls are established via VoIP connection, which enables a variety of new functions including skill-based ACD routing.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Linux
    • Online
    • Software as a Service (SaaS)
    TENIOS Cloud-PBX & ACD screenshot 1
    TENIOS Cloud-PBX & ACD screenshot 1
    11 alternatives
  7. Samespace icon
     Like

    Samespace is a communication platform for customer-facing teams like sales, support and contact centers. Businesses can seamlessly engage with customers using voice or chat, monitor conversations as they happen and manage teams at scale.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Google Chrome
    Insights for an overview of all business communication.
    Call Logs for quick and easy access to call history.
    Unobtrusive, minimal, simple. The Samespace Dock is your call agent's best friend.
    +2
    Complete soft phone functionality and more.
    1 alternatives
  8. uContact icon
     Like

    uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    Agent Desktop
    Unified Inbox to manange voice interactions, SMS, Web Chat, Twitter, Facebook, Video Calls
    Gamification to motivate and feedback on real time to agents. Rankings and badges.
    +3
    Communication workflow to easily create your IVRs.
    28 alternatives
  9. LiveVox icon
     Like

    Our purpose-built CRM not only syncs information across systems to keep the customer at the center of every interaction but incorporates cutting-edge agent assist and collaboration tools, too.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    LiveVox screenshot 1
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  10. Dialer360 icon
     Like

    Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Linux
    • Android
    • iPhone
    • Chrome OS
    • iPad
    • Self-Hosted
    Dialer360 screenshot 1
    Dialer360 screenshot 1
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    +1
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    1 alternatives
  11. Coztel icon
     Like

    A cloud based contact center software company offering outbound dialers, Voice broadcasting software, ACD, IVR and hosted pbx service.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    Coztel screenshot 1
    Coztel screenshot 1
    Coztel screenshot 2
    +2
    Coztel screenshot 3
  12. NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS
    NobelBiz OMNI+ screenshot 1
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    +2
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    4 alternatives