Amazon Connect icon
Amazon Connect icon

Amazon Connect

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With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.

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License model

  • Freemium • Proprietary

Platforms

  • Software as a Service (SaaS)
  • Amazon Web Services
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Amazon Connect information

  • Developed by

    Amazon Web Services, Inc.

  • Licensing

    Proprietary and Freemium product.

  • Pricing

    Subscription that costs $0 per month + free version with limited functionality.

  • Alternatives

    14 alternatives listed

  • Supported Languages

    • English

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Amazon Connect was added to AlternativeTo by David on Mar 29, 2017 and this page was last updated Sep 5, 2023.
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What is Amazon Connect?

With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.

Set up a cloud contact center in just a few clicks and onboard agents to help customers right away.

Improve agent productivity and customer experience across voice and digital channels with the all-in-one, AI- and ML-powered contact center.

Easily scale up or down to meet customer demand, with the flexibility to onboard tens of thousands of agents working from anywhere.

Save up to 80% compared to traditional contact center solutions with no minimum fees, long-term commitments, or upfront license charges.

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