Apps tagged with 'contact-center-software'

Offers high-quality video conferencing and screen sharing, supporting up to 100 interactive participants with features like whiteboard collaboration.

An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.

AI solutions enhance support and sales with CRM integration and digital communication. 50+ CRM options, VoIP telephony for inbound and outbound calls.

Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.

With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.

ChatbotPack.com is a next-generation chatbot platform with in-built natural language processing. Using a modular system you may customize each and every module, including adding your own language analytics, security, logging, and integrations to your existing systems and devices.

With V.Connct, enjoy captivating video meetings!

The free video conferencing app will facilitate your online video meetings, with special features tailored for every need, whether it’s for a business meeting or for educational purposes Our application is accessible from any devi.

Conversational AI-powered Process Automation Platform, AI-powered Chatbots platform for automating end to end customer engagements to increase revenues and decrease contact center loads.

Worktual is an AI-powered chatbot platform that helps businesses automate customer support, generate leads, and engage users across web, WhatsApp, and social channels—all without coding.

Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything with Internet.

Improve customer service efficiency and outbound call campaigns impact with Oki-Toki call center solution: smart routing, intuitve IVR, predictive dialer.

Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.

VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers.

A collaboration canvas that is customised by users to contain all the tools required for large CX workgroups to have access to the same real-time information, support and care.

Track staff performance with custom scorecards, capture meaningful customer feedback and deliver quality customer experiences. Simple, cost effective online solution with a Free 30 day trial.

Ultimate.ai is a case automation and agent guidance tool for most common support solutions including Salesforce, Zendesk and Freshdesk.

Steam-connect is a powerful CCaaS (Contact Center as a Service) platform that unifies all communication channels into a single interface. Whether it’s voice, email, live chat, WhatsApp, social media, or SMS, your team manages everything from one intuitive dashboard.

Samespace is a communication platform for customer-facing teams like sales, support and contact centers. Businesses can seamlessly engage with customers using voice or chat, monitor conversations as they happen and manage teams at scale.

uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.

TeamTonic enables the scheduling of your workers so that you consistently meet your customer demand, whilst optimising scheduling satisfaction so your people are happy and productive.

Score is a cutting-edge tool designed to enhance the quality of customer interactions within contact centers. By leveraging artificial intelligence, Score automates quality assurance processes, ensuring that no customer leaves unsatisfied.

ClearTouch is a cloud-hosted contact center platform provider. It enhances the customer experience of organizations across Banking, Insurance, Healthcare, BPOs, ARM/Collections, eCommerce, and Automotive, among others.

Convoso is a leading cloud-based contact center software and conversational AI (Voso.ai) for sales and lead generation teams.

Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels.

Our purpose-built CRM not only syncs information across systems to keep the customer at the center of every interaction but incorporates cutting-edge agent assist and collaboration tools, too.