uContact

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uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.

License model

Paid • Proprietary

Platforms

Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
iPad

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Features

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VoiP Calls
Unified inbox
IVR
Predictive dialer
Phone dialer
Call Tracking
Call recording

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Developed by
Integra CCS
Licensing
Proprietary and Commercial product.
Alternatives
28 alternatives listed
Supported Languages
- English

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uContact was added to AlternativeTo by jmoreira on Apr 6, 2017 and this page was last updated Aug 30, 2017.

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What is uContact?

uContact is a beautiful and a true “All in One” Contact Center solution, that allows you to offer the best experience to your clients in every interaction through any channel with just one software platform. Some features:

ACD
Virtual Hold
Recording
PBX
Audio, Video, Desktop Softphone
IVR
Voice Broadcast
TTS - ASR
Dialers
Preview, Progressive, Power, Predictive
SMS
Web Chat
Click2Call & Call Back
Email
Social Networks
Real Time Monitoring
Quality management
Workforce Optimization
Reporting Analytics
Workflow Designer
Forms Designer

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uContact News & Activities

Recent activities

uContact information

Developed by

Licensing

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Supported Languages

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What is uContact?

Official Links

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