Apps tagged with 'virtual-call-center-software'

All apps in Apps tagged with 'virtual-call-center-software' category. Use the filters below to narrow down your search. 
Copy a direct link to this comment to your clipboard
  1. CloudTalk.io icon
     7 likes

    Cloud-based call center software with 50+ advanced features, quick setup, CRM and helpdesk integrations, centralized management, and real-time analytics.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Software as a Service (SaaS)
    CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.
    CloudTalk takes the chaos out of your phone support process.
    CloudTalk - VoIP telephony system can be integrated with your favourite CRM, Helpdesk, and eCommerce solutions.
    +3
    Integrate CRM system Pipedrive with CloudTalk to boost performance of your sales team.
    114 alternatives
  2. Nectar Desk icon
     2 likes

    Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Nectar Desk screenshot 1
    Nectar Desk screenshot 1
    Nectar Desk screenshot 2
    +1
    Nectar Desk screenshot 3
    9 alternatives
  3. Freshcaller is a modern call center software for inbound and outbound calling teams, and offers phone numbers in 90+ countries.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Incoming call notification on the browser. No need to install nay software to attend calls.
    Purchase local phone numbers from 90+ countries
    Multi-level IVR system helps you self-service your callers to the right agents
    +2
    Real-time dashboard helps you monitor agents, calls, and wait queues.
    8 alternatives
  4. Calilio icon
     1 like

    Cloud-based phone system with VoIP, virtual numbers, voice, SMS, and voicemail features. Offers call routing, voicemail-to-email, messaging, and 24/7 support.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Google Chrome
    • Software as a Service (SaaS)
    Calilio screenshot 1
    Calilio screenshot 1
    6 alternatives
  5. Zero icon
     Like

    Zero is the business phone system built for forward-thinking IT. Our suite unites all phone system & call center features, voice and video conferencing, team messaging and collaboration into a single, mobile ready, cloud platform.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    Desktop app
    17 alternatives
  6. VCC Live icon
     Like

    VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    VCC Live screenshot 1
    VCC Live screenshot 1
    VCC Live screenshot 2
    +3
    VCC Live screenshot 3
    5 alternatives
  7. uContact icon
     Like

    uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    Agent Desktop
    Unified Inbox to manange voice interactions, SMS, Web Chat, Twitter, Facebook, Video Calls
    Gamification to motivate and feedback on real time to agents. Rankings and badges.
    +3
    Communication workflow to easily create your IVRs.
    28 alternatives
  8. Dialer360 icon
     Like

    Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Linux
    • Android
    • iPhone
    • Chrome OS
    • iPad
    • Self-Hosted
    Dialer360 screenshot 1
    Dialer360 screenshot 1
    Dialer360 screenshot 2
    +1
    Dialer360 screenshot 3
    1 alternatives
  9. Coztel icon
     Like

    A cloud based contact center software company offering outbound dialers, Voice broadcasting software, ACD, IVR and hosted pbx service.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    Coztel screenshot 1
    Coztel screenshot 1
    Coztel screenshot 2
    +2
    Coztel screenshot 3