VCC Live is described as 'cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers' and is an app. There are four alternatives to VCC Live for a variety of platforms, including iPhone, Mac, Online / Web-based, Windows and iPad. The best alternative is CloudTalk.io. It's not free, so if you're looking for a free alternative, you could try Nectar Desk. Other great apps like VCC Live are Five9 and uContact.
VCC Live is mainly a CRM System but alternatives to it may also be Encrypted Chat Apps. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of VCC Live.
Cloud-based phone centre solution with 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star, Yves Rocher deliver exceptional customer support & boost their sales.
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.