VCC Live's solution offers multiple contact center solutions, communication channels and other services. Key functionalities include database management, project management, user management, team management, quality management and more.
VCC Live offers a telesales solution that manages telesales campaigns and telco services for organizations. Features like predictive dialer, A/B testing, mass SMS, chat and email ticketing are available. Further, customer service is offered via multiple communication channels and call blending. Local and international telco service are also offered. More Info »
VCC Live Pay is used to make payments during a phone call. It helps in managing debt collection. Further, VCC Live integrates with Webhook, Database API, Javascript SDK and payment feedback applications.
VCC Live provides its services on per seat per month subscription basis and support is provided via email, online guides and tutorials and over the phone.
Links to official VCC Live sites
Official Website Facebook
Pricing Information
Subscription that costs between $63 and $154. Price may vary depending on commitment and so on.
Features
Call Queue Call recording Call Tracking Inbound calls IVR Predictive dialer
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Tags
call-center call-center-management call-center-software call-centre call-logs campaign-management cloud-call-center contact-center contact-center-software contact-centre inbound-call-management inbound-call-tracking interactive-voice-response outbound-call-tracking outbound-dialer outbound-dialler power-dialer power-dialler reporting telecommunication telecommunications virtual-call-center virtual-call-center-software
VCC Live was added by vcclive in
Feb 2019 and the latest update was made in
Feb 2019. The list of alternatives was updated Feb 2019.
It's possible to update the information on VCC Live or report it as discontinued, duplicated or spam.
