uContact Alternatives

uContact is described as 'All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc' and is an app. There are more than 25 alternatives to uContact for a variety of platforms, including Web-based, SaaS, iPhone, Mac and Windows apps. The best uContact alternative is Bitrix24, which is free. Other great apps like uContact are Asterisk, Twilio, RingCentral and CloudTalk.io.

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uContact alternatives are mainly Phone Systems but may also be CRM Systems or Project Management Tools.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of uContact.
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uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and...

More about uContact
uContact alternatives page was last updated Oct 20, 2021
  1. Bitrix24 icon
     61 likes

    Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24.

    360 Bitrix24 alternatives
    Bitrix24 Activity Feed.

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted

    Properties

    1.  Lightweight

    Features

    1.  Screen Sharing
    2.  Portable
    3.  Fill PDF Forms
    4.  Dark Mode
    5.  File Versioning
    6.  Real time collaboration
    7.  Combine PDF
    8.  Gantt-charts
    9.  Sign PDF files
    10.  Multiple Account support
    11. Google Calendar icon  Sync with Google Calendar
    12.  Shared Calendar
    Bitrix24 iconuContact Icon

    Bitrix24 VS uContact

    Is Bitrix24 a good alternative to uContact?
     
    • Bitrix24 is the most popular Web-based, Windows, Android & Mac alternative to uContact.

    • Bitrix24 is the most popular free alternative to uContact.

    • Bitrix24 is Freemium and ProprietaryuContact is Paid and Proprietary
    • Bitrix24 is LightweightuContact is not according to our users
  2. Asterisk icon
     37 likes

    Asterisk is free software that transforms a computer into a communication server. Asterisk lets you build applications like PBX, VoIP gateway, IVR and ACD.

    32 Asterisk alternatives
    Asterisk screenshot 1

    License model

    • FreeOpen Source

    Platforms

    • Mac
    • Windows
    • Linux

    Asterisk Features

    1.  Low level
    2.  Voice Chat
    3.  SIP
    Asterisk iconuContact Icon

    Asterisk VS uContact

    Is Asterisk a good alternative to uContact?
     
    • Asterisk is the most popular Open Source alternative to uContact.

    • Asterisk is Free and Open SourceuContact is Paid and Proprietary
  3. Twilio icon
     25 likes

    Twilio is a web-service API that lets you use your existing web languages and skills to build voice and SMS applications. We focus on building a simple, powerful, pay-as-you-go communications platform so that you can focus on what you do best.

    116 Twilio alternatives
    Triggering a function in Twilio Studio

    License model

    Application type

    Platforms

    • Online

    Twilio Features

    1.  VoiP Calls
    2.  API Integration
    3.  Built-in authentication
    4.  Voice Chat
    5.  IVR
    6.  SMS API
    Twilio iconuContact Icon

    Twilio VS uContact

    Is Twilio a good alternative to uContact?
     
    • Twilio is the most popular commercial alternative to uContact.

    • Twilio is Paid and ProprietaryuContact is also Paid and Proprietary
  4. RingCentral icon
     7 likes

    Integrated cloud solution for business communication offering calls, video, messages, and fax. Provides scalable solutions, real-time chat, HD video conferencing, and robust security, serving 400,000+ customers in over 100 countries with renowned uptime and AI-powered interactions.

    105 RingCentral alternatives
    Desktop and web interface

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    • UNIX Web Browser
    • Software as a Service (SaaS)

    Properties

    1.  Support for Themes
    2.  Privacy focused

    Features

    1. Google Calendar icon  Sync with Google Calendar
    2.  Ad-free
    3.  Calendar Integration
    4.  Desktop Sharing
    5.  Support for @mentions
    6.  AES-256 Encryption
    7.  Screen Sharing
    8.  Real time collaboration
    9.  Dark Mode
    10.  VoiP Calls
    11.  Unified messaging
    12.  Built-in AI Assistant
    RingCentral iconuContact Icon

    RingCentral VS uContact

    Is RingCentral a good alternative to uContact?
     
    • RingCentral is the most popular SaaS alternative to uContact.

    • RingCentral is Paid and ProprietaryuContact is also Paid and Proprietary
    • RingCentral is Privacy focuseduContact is not according to our users
  5. CloudTalk.io icon
     7 likes

    Cloud-based phone centre solution with 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star, Yves Rocher deliver exceptional customer support & boost their sales.

    110 CloudTalk.io alternatives
    CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Software as a Service (SaaS)

    Top CloudTalk.io Features

    1.  Call Routing
    2.  VoiP Calls
    3.  Helpscout integration
    4.  Data analytics
    5.  Text to Speech
    6.  Marketing Automation
    7.  IVR
    8.  Skill based routing
    9.  Call forwarding
    10. Google Contacts icon  Google contacts integration
    11.  Voice Recording
    12.  Callback
    CloudTalk.io iconuContact Icon

    CloudTalk.io VS uContact

    Is CloudTalk.io a good alternative to uContact?
     
  6. Nectar Desk icon
     2 likes

    Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.

    9 Nectar Desk alternatives
    Nectar Desk screenshot 1

    License model

    Platforms

    • Software as a Service (SaaS)

    Nectar Desk Features

    1.  VoiP Calls
    2.  Click to call
    3.  Call Queue
    4.  Virtual PBX
    5.  Based on phone number
    6. Pipedrive icon  Pipedrive integration
    7.  IVR
    8.  Call recording
    Nectar Desk iconuContact Icon

    Nectar Desk VS uContact

    Is Nectar Desk a good alternative to uContact?
     
  7. Amazon Connect icon
     Like this app

    With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.

    14 Amazon Connect alternatives
    Amazon Connect screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Software as a Service (SaaS)
    • Amazon Web Services
    Amazon Connect iconuContact Icon

    Amazon Connect VS uContact

    Is Amazon Connect a good alternative to uContact?
     
  8. Mitel icon
     2 likes

    Business Communications and Collaboration.

    19 Mitel alternatives
    Mitel screenshot 1
    Mitel screenshot 2

    License model

    • FreeProprietary

    Application type

    Platforms

    • iPhone

    Mitel Features

    1.  Unified messaging
    2.  Video Conferencing
    3.  Voice Chat
    Mitel iconuContact Icon

    Mitel VS uContact

    Is Mitel a good alternative to uContact?
     
  9. RingCentral Engage Digital icon
     3 likes

    Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

    68 RingCentral Engage Digital alternatives
    RingCentral Engage Digital screenshot 1

    License model

    Platforms

    • Software as a Service (SaaS)

    RingCentral Engage Digital Features

    1.  Omni-digital
    2.  Merging identities
    3.  Multiple channels
    4.  Customer service
    5.  Knowledge base
    6.  Customer management
    RingCentral Engage Digital iconuContact Icon

    RingCentral Engage Digital VS uContact

    Is this a good alternative to uContact?
     
  10. Tellephant icon
     1 like

    Tellephant is a one stop shop for everything you need to grow your business. Make your business more accessible with WhatsApp!

    90 Tellephant alternatives
    Tellephant screenshot 1

    License model

    • FreeProprietary

    Platforms

    • Online
    • Software as a Service (SaaS)

    Tellephant Features

    1.  SMS API
    2. WhatsApp icon  Whatsapp integration
    3.  Messenger
    4.  SMS Messaging
    Tellephant iconuContact Icon

    Tellephant VS uContact

    Is Tellephant a good alternative to uContact?
     
  11. Genesys icon
     1 like

    Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

    26 Genesys alternatives

    License model

    Application type

    Platforms

    • Online
    • Self-Hosted

    Genesys Features

    1.  Text to Speech
    2.  IVR
    3.  Voice recognition
    4.  SIP
    Genesys iconuContact Icon

    Genesys VS uContact

    Is Genesys a good alternative to uContact?
     
  12. SendSMSGate icon
     1 like

    Cheap SMS Gateway with simple API and 24/7 Support. Pricing cheaper than Twilio in 2-3 times. Good choice for startups.

    94 SendSMSGate alternatives
    SendSMSGate screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    SendSMSGate Features

    1.  Two-factor Authentication
    2.  SMS API
    3. Twilio icon  Twilio integration
    SendSMSGate iconuContact Icon

    SendSMSGate VS uContact

    Is SendSMSGate a good alternative to uContact?
     
12 of 28 uContact alternatives