uContact Alternatives

    uContact is described as 'All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc'. There are more than 25 alternatives to uContact for a variety of platforms, including Online / Web-based, Mac, Windows, Linux and iPhone. The best alternative is Bitrix24, which is free. Other great apps like uContact are Asterisk (Free, Open Source), Twilio (Freemium), RingCentral (Paid) and CloudTalk.io (Paid).

    The list of alternatives was last updated Apr 18, 2021

    Platforms

    • Online
    • Mac
    • Windows
    • Linux
    • iPhone
    • Android
    • Software as a Service (SaaS)
    • iPad
    • Self-Hosted
    • Android Tablet

    Features

    • IVR
    • Voice chat
    • Voice Call
    • SIP
    • Call recording
    • Video chat
    • Text to Speech
    • Unified messaging
    • Video Conferencing
    • CRM
    • Reporting
    • SMS Messaging
    • SMS API
    • Software as a Service
    • Speech Recognition
    • Call Queue
    • Predictive dialer
    • Integration with Pipedrive
    • Customer Feedback

    License

    • Free
    • Open Source
    • Paid
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    Showing 10 of 28 alternatives