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uContact Alternatives

uContact is described as 'All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc' and is an app. There are more than 25 alternatives to uContact for a variety of platforms, including Online / Web-based, Mac, Windows, Linux and iPhone. The best alternative is Bitrix24, which is free. Other great apps like uContact are Asterisk, Twilio, Mitel and CloudTalk.io.

uContact alternatives are mainly CRM Systems but may also be Phone Systems or Text to Speech Services. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of uContact.
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  • Mac
  • Windows
  • Linux
  • Online
  • Android
  • iPhone
  • Chrome OS
  • iPad

uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive),...

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  1. Some companies already use Bitrix24 for project collaboration and customer management. Tasks, chats, contacts and VoIP calls - all in one suite. Free for unlimited users.

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  2. Asterisk icon

    Asterisk

    • FreeOpen Source
    • Mac
    • Windows
    • Linux

    Asterisk is free software that transforms a computer into a communication server. Asterisk lets you build applications like PBX, VoIP gateway, IVR and ACD.

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  3. Twilio icon

    Twilio

    • FreemiumProprietary
    • Online

    Twilio is a web-service API that lets you use your existing web languages and skills to build voice and SMS applications. We focus on building a simple, powerful, pay-as-you-go communications platform so that you can focus on what you do best.

    Triggering a function in Twilio Studio
  4. Mitel icon

    Mitel

    • FreeProprietary
    • iPhone

    Business Communications and Collaboration.

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  5. Cloud-based phone centre solution with 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star, Yves Rocher deliver exceptional customer support & boost their sales.

    CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.


  6. RingCentral icon

    RingCentral

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution. Unlimited local, long distance calling and faxing – anywhere within the US and Canada

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  7. Genesys icon

    Genesys

    • Online
    • Self-Hosted

    Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

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  8. Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

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  9. Tellephant icon

    Tellephant

    • FreeProprietary
    • Online
    • Software as a Service (SaaS)

    Tellephant is a one stop shop for everything you need to grow your business. Make your business more accessible with WhatsApp!

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  10. SendSMSGate icon

    SendSMSGate

    • Online
    • Software as a Service (SaaS)

    SMS Gateway and Notifications Service at the cheapest price. Much cheaper than Twilio.

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Showing 10 of 29 alternatives