uContact Alternatives

uContact is described as 'All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc' and is an app. There are more than 25 alternatives to uContact for a variety of platforms, including Web-based, SaaS, iPhone, Mac and Windows apps. The best uContact alternative is Bitrix24, which is free. Other great apps like uContact are Asterisk, Twilio, RingCentral and Mitel.

uContact alternatives are mainly Phone Systems but may also be CRM Systems or Text to Speech Services. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of uContact.

uContact

Paid • Proprietary

uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive),...

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Bitrix24
Is this is a good alternative?
Yes
No
Free • Proprietary
Project Management Tool
Team Collaboration Tool
Task Management Tool
Mac
Windows
Linux
Online
Android
iPhone
Android Tablet
iPad
Self-Hosted
361 Bitrix24 alternatives
Bitrix24 is a collaboration software with complete tools for management, collaboration, communication, and sales. Bitrix24 gives you a unified platform for your files, projects, messages, tasks, and contacts.
- - Bitrix24 is the most popular Web-based, Windows, Android & Mac alternative to uContact.
- - Bitrix24 is the most popular free alternative to uContact.
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Bitrix24 Features
1. Two-factor AuthenticationBitrix24 supports two-factor authentication (2FA).
2. Cloud SyncSync your data (notes, documents, bookmarks, etc.) across your different devices and to the cloud.
3. Unified inboxView e-mails (or similar) from all accounts in one unified view with Bitrix24.
4. Fill PDF FormsBitrix24 supports forms in PDF files.
5. Dark ModeBitrix24 supports dark mode for comfortable usage in low light conditions.
6. File VersioningBitrix24 has a version system that lets you view and go back to older versions of the project/file/document.
7. Screen SharingYou can use Bitrix24 to share your screen with your colleages or friends.
8. PortableBitrix24 can be used from a USB stick or similar with no prior installation.
9. LightweightBitrix24 consumes less device resources compared to similar apps.
Shared Calendar
Custom data fields
Customizable
Project Tracking
Video Conferencing
Voice Chat
Real time collaboration
Combine PDF
Gantt-charts
Document sharing
Asterisk
Is this is a good alternative?
Yes
No
Free • Open Source
Mac
Windows
Linux
30 Asterisk alternatives
Asterisk is free software that transforms a computer into a communication server. Asterisk lets you build applications like PBX, VoIP gateway, IVR and ACD.
- - Asterisk is the most popular Open Source alternative to uContact.
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Asterisk Features
Low level
Voice Chat
SIP
Twilio
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Online
114 Twilio alternatives
Twilio is a web-service API that lets you use your existing web languages and skills to build voice and SMS applications. We focus on building a simple, powerful, pay-as-you-go communications platform so that you can focus on what you do best.
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Twilio Features
1. VoiP CallsTwilio allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
API Integration
Built-in authentication
Voice Chat
IVR
SMS API
RingCentral
Is this is a good alternative?
Yes
No
Free Personal • Proprietary
Phone System
Video Calling App
Web Conferencing Tool
Mac
Windows
Online
Android
iPhone
iPad
Web Browser
Software as a Service (SaaS)
96 RingCentral alternatives
Meet the world's leading cloud phone system — reimagined with powerful intelligence, workflow automation, video, messaging, and more. RingCentral MVP integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution.
- - RingCentral is the most popular SaaS alternative to uContact.
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RingCentral Features
1. Sync with Google CalendarRingCentral can be synchronized with Google Calendar
2. Ad-freeRingCentral doesn't contain any form of external advertising.
3. Support for ThemesYou can use themes and templates to change the look and feel of RingCentral.
4. Calendar IntegrationRingCentral lets you sync your tasks and events with your calendar application.
5. Desktop SharingRingCentral enables you to share your screen with other people in the same office or working remotely.
6. Support for @mentionsRingCentral supports the use of mentions through @ to a particular user, who will be notified personally.
7. AES-256 EncryptionRingCentral has AES-256 Encryption, i.e. very strong security.
8. Privacy focusedRingCentral is considered a privacy friendly alternative.
9. Screen SharingYou can use RingCentral to share your screen with your colleages or friends.
Unified messaging
Phone calls
Real time collaboration
Dark Mode
SMS Messaging
Team Messaging
VoiP Calls
End-to-End Encryption
Extensible by Plugins/Extensions
No registration required
Mitel
Is this is a good alternative?
Yes
No
Free • Proprietary
Phone System
iPhone
17 Mitel alternatives
Business Communications and Collaboration.
Suggest and vote on features
Mitel Features
Unified messaging
Video Conferencing
Voice Chat
Genesys
Is this is a good alternative?
Yes
No
Paid • Proprietary
Text to Speech Service
Online
Self-Hosted
25 Genesys alternatives
Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.
- - Genesys is the most popular commercial alternative to uContact.
Suggest and vote on features
Genesys Features
1. Text to SpeechGenesys allows you to transform written text into spoken text.
IVR
Voice recognition
SIP
Add a screenshot
CloudTalk.io
Is this is a good alternative?
Yes
No
Paid • Proprietary
Encrypted Chat App
Phone System
Mac
Windows
Linux
Android
iPhone
Software as a Service (SaaS)
99 CloudTalk.io alternatives
Cloud-based phone centre solution with 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star, Yves Rocher deliver exceptional customer support & boost their sales.
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CloudTalk.io Features
1. VoiP CallsCloudTalk.io allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
2. Text to SpeechCloudTalk.io allows you to transform written text into spoken text.
3. Marketing AutomationCloudTalk.io can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Call Routing
Helpscout integration
Data analytics
IVR
Skill based routing
Call forwarding
Google contacts integration
Voice Recording
Callback
Speech to text
Tellephant
Is this is a good alternative?
Yes
No
Free • Proprietary
Online
Software as a Service (SaaS)
90 Tellephant alternatives
Tellephant is a one stop shop for everything you need to grow your business. Make your business more accessible with WhatsApp!
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Tellephant Features
SMS API
Whatsapp integration
Messenger
SMS Messaging
RingCentral Engage Digital
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Software as a Service (SaaS)
67 RingCentral Engage Digital alternatives
Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.
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RingCentral Engage Digital Features
Omni-digital
Merging identities
Multiple channels
Customer service
Customizable
Knowledge base
Customer management
SendSMSGate
Is this is a good alternative?
Yes
No
Paid • Proprietary
Online
Software as a Service (SaaS)
94 SendSMSGate alternatives
Cheap SMS Gateway with simple API and 24/7 Support. Pricing cheaper than Twilio in 2-3 times. Good choice for startups.
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SendSMSGate Features
1. Two-factor AuthenticationSendSMSGate supports two-factor authentication (2FA).
SMS API
Twilio integration
Slingshot VoIP
Is this is a good alternative?
Yes
No
Paid • Proprietary
Mac
Windows
Online
Android
iPhone
iPad
39 Slingshot VoIP alternatives
Slingshot VoIP is a cloud-based communications provider that specializes in business VoIP service. Our platform delivers carrier-grade services including virtual PBX solutions that caters to small and medium sized companies.
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Slingshot VoIP Features
1. VoiP CallsSlingshot VoIP allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
IVR
Virtual PBX
Virtual office
Talkdesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Online
14 Talkdesk alternatives
Talkdesk is a cloud-based call center software solution.

No hardware, no coding. One-click integrations with Salesforce, Zendesk, Desk.com and many others. Connect with your customers in real time and increase customer loyalty.
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Talkdesk Features
Transcribe Voicemails
Cloud based
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