uContact is described as 'All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc' and is an app. There are more than 25 alternatives to uContact for a variety of platforms, including Web-based, SaaS, iPhone, Mac and Windows apps. The best uContact alternative is Bitrix24, which is free. Other great apps like uContact are Asterisk, Twilio, RingCentral and CloudTalk.io.
Talkdesk is a cloud-based call center software solution.
No hardware, no coding. One-click integrations with Salesforce, Zendesk, Desk.com and many others. Connect with your customers in real time and increase customer loyalty.
Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP applications. Prophecy is the world’s first telephony application platform software to offer enterprise-class features with retail like simplicity.
bxp software own and distribute bxp, a specialist software solution providing a range of award-winning CRM, Contact Centre Management, eLearning and Quality Assurance tools aimed at maximising efficiency and profitability.
International Communication Platform as a Service (CPaaS) provider with zero-hop connectivity to telecoms globally. It supports all major mobile communication channels, like SMS, email, WhatsApp, Viber, voice, video and more, over API and web UI.
Voiptime Cloud cold calling solution is perfect for small and medium businesses paying attention to the massive outbound calling.
Kookoo offers customer interactive solutions for your small business. Features like IVR, cloud PBX, toll free numbers will be provided for diffrent business sectors
VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers.
Five9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections.
WhatsApp is a popular messaging platform around the globe. With Maytapi you can send and receive messages from WhatsApp using simple HTTP requests. Integrate your marketing or business platform (Shopify, Woocommerce, CRM ets.) to WhatsApp easily.
Use your iPhone, iPad or iPod touch to make and receive calls using your 8x8 Virtual Office phone service. Now your 8x8 business phone extension can be truly mobile!.
Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability. Voice Portal meets today"s demand for simpler IT-managed speech and video self service solutions.
VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat.
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