The main purpose of cloud telephony is connecting with the customers for providing your services support. IVR is the software which is used for the cloud telephony.
Cost / License
- Paid
- Proprietary
Platforms
- Online
uContact is described as 'All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc' and is an app. There are more than 25 alternatives to uContact for a variety of platforms, including Web-based, SaaS, iPhone, Mac and Windows apps. The best uContact alternative is Bitrix24, which is free. Other great apps like uContact are Asterisk, Twilio, RingCentral and CloudTalk.io.
The main purpose of cloud telephony is connecting with the customers for providing your services support. IVR is the software which is used for the cloud telephony.
Plum DEV allows developers to build voice applications that automate a company’s most frequent communications. This includes everything from highly interactive customer self-service to communications-enabled business processes, and more.
Zero is the business phone system built for forward-thinking IT. Our suite unites all phone system & call center features, voice and video conferencing, team messaging and collaboration into a single, mobile ready, cloud platform.

Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.