Genesys
Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as ...
- Paid • Proprietary
- Text to Speech Service
- Online
- Self-Hosted
What is Genesys?
GVP offers customers a blended experience across inbound, outbound, self- and agent-assisted calls for convenient, quality service. Specific capabilities include: integrated self-service, outbound IVR, mobile engagement and callback. Benefits include:
-Interoperability with any VXML application -Unified voice and web infrastructure allowing repurposing of web investments for voice -Flexible architecture whether “in front of” or “behind” the PBX -Complete voice processing capabilities -Highly scalable from hundreds to thousands of ports -Integrated interaction and application-level reporting with Genesys Info Mart -Centralized management regardless of single or multi-site deployments -Bridge to next-generation networks -Integrated support for speech technologies
Genesys Screenshots
Genesys Features
Genesys information
Supported Languages
- English
Comments and Reviews
Tags
- voicexml
- voip-server
