Genesys icon
Genesys icon

Genesys

 1 like

Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

License model

Application type

Platforms

  • Online
  • Self-Hosted
Genesys alternatives  
★
★
★
★
★
  No rating
1 like
0comments
26 alternatives
0 news articles

Features

Suggest and vote on features
  1.  Text to Speech
  2.  IVR
  3.  Voice recognition
  4.  SIP

 Tags

Genesys News & Activities

Highlights • All activities

Recent activities

Show all activities

Genesys information

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    One time purchase (perpetual license) that costs $0.

  • Alternatives

    26 alternatives listed

  • Supported Languages

    • English

Our users have written 0 comments and reviews about Genesys, and it has gotten 1 likes

Genesys was added to AlternativeTo by javyer on Sep 1, 2016 and this page was last updated Feb 8, 2018.
No comments or reviews, maybe you want to be first?
Post comment/review

What is Genesys?

GVP offers customers a blended experience across inbound, outbound, self- and agent-assisted calls for convenient, quality service. Specific capabilities include: integrated self-service, outbound IVR, mobile engagement and callback. Benefits include:

-Interoperability with any VXML application -Unified voice and web infrastructure allowing repurposing of web investments for voice -Flexible architecture whether “in front of” or “behind” the PBX -Complete voice processing capabilities -Highly scalable from hundreds to thousands of ports -Integrated interaction and application-level reporting with Genesys Info Mart -Centralized management regardless of single or multi-site deployments -Bridge to next-generation networks -Integrated support for speech technologies

Genesys Videos

Official Links