Omnistra
AI workforce platform for commerce: voice and messaging agents that answer customers, run order operations and drive outbound sales in 60+ languages.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Features
Properties
- AI-Powered
Features
- Auto Responder
- Customer Segmentation
- No Coding Required
- Marketing Automation
Shopify integration
Whatsapp integration
WooCommerce Integration
- Conversational commerce
- Customer service
Omnistra News & Activities
Recent activities
- omnistra added Omnistra
omnistra added Omnistra as alternative to Gorgias Helpdesk, Zendesk, Front and Help Scout
omnistra added Omnistra as alternative to Tidio , Intercom, Zendesk Chat and Freshdesk
Omnistra information
What is Omnistra?
Commerce loses orders every day to unanswered calls and unread messages. Omnistra exists to end that. It is the AI workforce platform for commerce: voice and messaging agents that answer customers, sell, and run order operations in more than 60 languages, with Bangla and English native.
The platform is an operations system, not a reply box. A visual workflow engine governs exactly what every agent may do. Each conversation is classified against a hundred-plus-tag analytics taxonomy, analyzed after it ends, and tracked live for emotional trajectory, so escalations happen the moment a conversation turns. The commerce layer confirms cash-on-delivery orders by phone, selects and routes couriers, tracks deliveries live, and recovers failed deliveries automatically.
Teams deploy Omnistra for customer service, for omnichannel support, or for inbound and outbound sales campaigns. It integrates with Shopify and WooCommerce and connects to Zendesk, Intercom and Salesforce, with published human-handoff rules: every deployment defines when a conversation moves to a person and what context transfers with it.
Built in Dhaka. Fluent in Bangla and 60+ languages.






