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Omnistra icon

Omnistra

AI workforce platform for commerce: voice and messaging agents that answer customers, run order operations and drive outbound sales in 60+ languages.

Order OS: the live catalog, customers, confirmed orders and active carriers in one workspace, so every AI agent only sells what is actually in stock.

Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Online
  • Software as a Service (SaaS)
A voice and messaging agent handling a live customer conversation natively in Bangla, qualifying the buyer and closing the order across Messenger, Instagram, WhatsApp and web chat.
The courier routing engine moving a confirmed order through intake, amendment window, policy, zone and dispatch, picking the carrier that actually delivers fastest in that zone.
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Financial and operational analytics: revenue recovered, savings against an in-house team and the projected monthly bill, updated live.
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Features

Properties

  1.  AI-Powered

Features

  1.  Auto Responder
  2.  Customer Segmentation
  3.  No Coding Required
  4.  Marketing Automation
  5. Shopify icon  Shopify integration
  6. WhatsApp icon  Whatsapp integration
  7. WooCommerce icon  WooCommerce Integration
  8.  Conversational commerce
  9.  Customer service

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What is Omnistra?

Commerce loses orders every day to unanswered calls and unread messages. Omnistra exists to end that. It is the AI workforce platform for commerce: voice and messaging agents that answer customers, sell, and run order operations in more than 60 languages, with Bangla and English native.

The platform is an operations system, not a reply box. A visual workflow engine governs exactly what every agent may do. Each conversation is classified against a hundred-plus-tag analytics taxonomy, analyzed after it ends, and tracked live for emotional trajectory, so escalations happen the moment a conversation turns. The commerce layer confirms cash-on-delivery orders by phone, selects and routes couriers, tracks deliveries live, and recovers failed deliveries automatically.

Teams deploy Omnistra for customer service, for omnichannel support, or for inbound and outbound sales campaigns. It integrates with Shopify and WooCommerce and connects to Zendesk, Intercom and Salesforce, with published human-handoff rules: every deployment defines when a conversation moves to a person and what context transfers with it.

Built in Dhaka. Fluent in Bangla and 60+ languages.