Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Genesys.
- - Freshdesk is the most popular free alternative to Genesys.
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
- - ProProfs Help Desk is the most popular commercial alternative to Genesys.
ProProfs Help Desk Features
Asterisk is free software that transforms a computer into a communication server. Asterisk lets you build applications like PBX, VoIP gateway, IVR and ACD.
- - Asterisk is the most popular Open Source alternative to Genesys.
FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license.
- 209 DeskXpand - Helpdesk Management Software alternativesIs this is a good alternative?YesNo
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
- - DeskXpand - Helpdesk Management Software is the most popular SaaS alternative to Genesys.
DeskXpand - Helpdesk Management Software Features
- Is this is a good alternative?YesNo30 Yate - Yet Another Telephony Engine alternatives
- Free • Open Source
Yate is a softswitch (concept of separating the network hardware from network software).
Wazo is mainly an IPBX that provides communication services such audio, video, and instant messaging based on the use of standard network technologies such as the TCP/IP protocol. It is interoperable with most market telephony systems and gives users access to flexible and...
- - Wazo is the most popular Self-Hosted alternative to Genesys.
More than a PBX, with Elastix you can communicate with your customers through voice, video and live chat from anywhere. Built-in video conferencing, website live chat and smartphone apps, ensure your agents remain productive through one unified mobile solution.
Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.
RingCentral Engage Digital Features
Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP applications. Prophecy is the world’s first telephony application platform software to offer enterprise-class features with retail like simplicity.
The voice phone platform based on Asterisk and FreePBX propulsed by Voximal VoiceXML interpreter.
The Voximal stack Features
Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.
Sidekick Studio Features