sipXcom provides complete enterprise-grade telephony, unified messaging, Instant messaging, audio conferencing, and many other features.
Cost / License
- Free
- Open Source
United StatesPlatforms
- Linux
Genesys Alternatives
Genesys is described as 'Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering' and is a Text to Speech service in the social & communications category. There are more than 25 alternatives to Genesys for a variety of platforms, including Linux, Web-based, SaaS, Mac and Windows apps. The best Genesys alternative is Freshdesk, which is free. Other great apps like Genesys are Asterisk, Live Assist for Microsoft Dynamics 365, FreePBX and Yate - Yet Another Telephony Engine.
Alternatives list
Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.
Cost / License
- Subscription
- Proprietary
Platforms
- Mac
- Windows
- Online
+2
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- iPad
+3
AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
The main purpose of cloud telephony is connecting with the customers for providing your services support. IVR is the software which is used for the cloud telephony.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Spechy is a cloud software provider for businesses. Omni-Channel Contact Center platform that enable company's simultaneous management and optimization of customer interactions across different channels.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
+1
Our purpose-built CRM not only syncs information across systems to keep the customer at the center of every interaction but incorporates cutting-edge agent assist and collaboration tools, too.
Cost / License
- Subscription
- Proprietary
Platforms
- Software as a Service (SaaS)
Steam-connect is a powerful CCaaS (Contact Center as a Service) platform that unifies all communication channels into a single interface. Whether it’s voice, email, live chat, WhatsApp, social media, or SMS, your team manages everything from one intuitive dashboard.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
Exotel is a cloud telephony platform that powers communication for enterprises, startups and small and medium enterprises in India and Southeast Asia.
Cost / License
- Subscription
- Proprietary
Platforms
- Software as a Service (SaaS)
Plum DEV allows developers to build voice applications that automate a company’s most frequent communications. This includes everything from highly interactive customer self-service to communications-enabled business processes, and more.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Cisco IOS ® Software provides many rich voice capabilities, including VoiceXML browser services. Available on a wide range of Cisco IOS Software voice gateways.
Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability. Voice Portal meets today"s demand for simpler IT-managed speech and video self service solutions.
United Kingdom
Türkiye
Netherlands
EU
