Apps tagged with 'call-center'

All apps in Apps tagged with 'call-center' category. Use the filters below to narrow down your search. 
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  1. Zoom icon
     159 likes

    Offers high-quality video conferencing and screen sharing, supporting up to 100 interactive participants with features like whiteboard collaboration.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Apple Watch
    • Android Auto
    • Apple TV
    • Android TV
    • Apple Car Play
    • Samsung Galaxy Store
    • Flathub
    • Snapcraft
    Zoom screenshot 1
    Zoom screenshot 1
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    +8
    Zoom screenshot 3
    231 alternatives
    3.3
    Fair25 reviews
  2. MightyCall icon
     35 likes

    Cloud-based call center solution for small businesses; manages calls, enhances engagement with auto dialer, and provides training and support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    MightyCall screenshot 1
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    +3
    MightyCall screenshot 3
    57 alternatives
  3. JustCall icon
     4 likes

    Cloud-based phone platform with virtual numbers in 58 countries, integrates with CRMs, enables web and mobile calls, SMS, analytics, and easy setup.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    JustCall iOS app - Manage scheduled calls, make calls, track call activity and more
    Get phone numbers in 58 countries with a click of a button
    Keep all the call records for your prospects and customers in one place
    +17
    Schedule calls or let your customers/leads schedule call with you. Get notification whenever the call is scheduled.
    48 alternatives
  4. CloudTalk.io icon
     7 likes

    Cloud-based call center software with 50+ advanced features, quick setup, CRM and helpdesk integrations, centralized management, and real-time analytics.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Software as a Service (SaaS)
    CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.
    CloudTalk takes the chaos out of your phone support process.
    CloudTalk - VoIP telephony system can be integrated with your favourite CRM, Helpdesk, and eCommerce solutions.
    +3
    Integrate CRM system Pipedrive with CloudTalk to boost performance of your sales team.
    114 alternatives
  5. Delivers 24/7 live answering with a 99% response rate, secure dashboard access, sustainability focus, mobile app communication, lead tracking, and team collaboration.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Android
    • iPhone
    • Software as a Service (SaaS)
    AnswerConnect screenshot 1
    AnswerConnect screenshot 1
    AnswerConnect screenshot 2
    +2
    AnswerConnect screenshot 3
    20 alternatives
  6. Zoho Voice is a cloud-based contact center solution that helps you with wider and deeper call scaling options. You can now secure and streamline your call traffic and get real-time data analytics to manage the effectiveness of your workforce.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Google Chrome
    • Software as a Service (SaaS)
    • Firefox
    Dashboard
    Call Queues
    Business Phones
    11 alternatives
  7. Talkie.ai icon
     3 likes

    Voice AI for healthcare ensures no missed calls, manages appointments, handles FAQs, assists with refills, and actively enhances patient engagement.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    Talkie.ai screenshot 1
    37 alternatives
  8. Thirdlane® Business Phone System stands as an advanced IP PBX and Unified Communications solution, designed for both on-premises and cloud deployment.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Thirdlane Business Phone System — Fast & Easy Deployment
    Thirdlane Business Phone System — Call Center Functionality
    Thirdlane Business Phone System — Easy CRM  Integration
    +2
    Thirdlane Business Phone System — Rest API for Developers
    11 alternatives
    5.0
    Excellent14 reviews
  9. Yonyx icon
     1 like

    Create decision tree driven interactive guides for call centers & customer self service.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    Slide-View allows for interactive traversal
    Multi-Relational Directed Graph
    Yonyx Map View - For Authors
    +1
    Yonyx User View - Responsive, Mobile compatible & embeddable in any iFrame
    6 alternatives
  10. iBoske icon
     14 likes

    Life is full of decisions, have the answers at your hand. Join the #1 decision making and question solver expert community.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    Homepage
    Decision tree usage
    9 alternatives
  11. Email Meter icon
     4 likes

    Email Meter is an advanced analytical tool for Gmail and G Suite. It helps individuals and teams become more productive using email analytics.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    Basic – Monthly Report
    Premium – Top Interactions
    Premium – Teams
  12. ICTBroadcast icon
     3 likes

    ICTBroadcast is an innovative carrier grade multi tenant SMS, Fax & Voice broadcasting software solution built for SMBs and Enterprises, and its Service provider edition is available for ITSP those interested to launch their own online broadcasting services.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Linux
    • Online
    ICTBroadcast screenshot 1
    ICTBroadcast screenshot 1
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    8 alternatives
  13. AI-driven transcription tool for call centers and businesses. Converts audio into clean text while delivering sentiment insights, summaries, intentions, and keyword analytics.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Main Dashboard
    Call Information
    Call Analysis
    +4
    Call Analytics
  14. Instantly provide voice customer support through phone calls. EasyCall is a simple yet advanced call center software that allow your customers to call you with a click to call widget without the need for a phone number (web to web calls).

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    EasyCall Phone Call Center screenshot 1
    EasyCall Phone Call Center screenshot 1
    EasyCall Phone Call Center screenshot 2
    +4
    EasyCall Phone Call Center screenshot 3
    20 alternatives
  15. bxp software icon
     1 like

    bxp software own and distribute bxp, a specialist software solution providing a range of award-winning CRM, Contact Centre Management, eLearning and Quality Assurance tools aimed at maximising efficiency and profitability.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    bxp software screenshot 1
    bxp software screenshot 1
    bxp software screenshot 2
    +2
    bxp software screenshot 3
    151 alternatives
  16. Talkdesk icon
     1 like

    Talkdesk is a cloud-based call center software solution.

    No hardware, no coding. One-click integrations with Salesforce, Zendesk, Desk.com and many others. Connect with your customers in real time and increase customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
  17. basma.ai icon
     2 likes

    “basma.ai” enables businesses to launch a virtual branch & a video call center in five minutes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    basma.ai screenshot 1
    basma.ai screenshot 1
    22 alternatives
  18. CrazyCall icon
     2 likes

    CrazyCall helps contact centers and sales teams boost performance of their outbound and inbound projects. Quick setup, it lets you make and receive calls directly in the browser within minutes from creating an account.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Chrome OS
    Get your first virtual phone number completely for free
    Cheap call rates all around the world
    Live dashboard and analytics to monitor call performance
    +4
    Call recordings available for download
    25 alternatives
  19. The TouchStar Dialer, provided by Daviker, is a feature rich and cost effective outbound call centre solution that substantially improves productivity, accountability and profitability throughout any call centre operation.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    Advanced call scripting - make all your agents as productive as your best
    Automated outbound predictive dialler - CRM integrated predictive dialler
    Sophisticated Call Recording - Improve productivity and stay compliant
    3 alternatives
  20. Videsk icon
     1 like

    Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything with Internet.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Personalize the widgets with your company logo, colors, and texts.
    Visualize metrics and analytics related to call volume, segments, agents, customer satisfaction and history.
    Console where your agents receive the calls of your customers, multi devices, only Internet connection required.
    +1
    We use WebRTC to communicate with your customers, so you agents and customers never will need to download or install anything.
    58 alternatives
  21. NEONNOW icon
     1 like

    NEONNOW is a cloud based contact center platform delivering enterprise grade features out of the box, in a no-code, cost effective platform.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    NEONNOW screenshot 1
    NEONNOW screenshot 1
    18 alternatives
  22. ModPhone icon
     1 like

    ModPhone is an AI-powered omnichannel communication platform that handles phone calls, SMS, web chat, and email — with the simplest setup in the industry. No complex configuration, no coding required.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    53 alternatives
  23. Vocaflow icon
     1 like

    An AI Phone Agent that empowers your team by handling bookings, quotes, and night shifts 24/7. Integrates directly with your calendar to secure appointments instantly.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Vocaflow screenshot 1
    Vocaflow screenshot 1
    Vocaflow screenshot 2
    19 alternatives