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Consio

Consio is an AI phone platform built specifically for Shopify brands that want to turn phone conversations into measurable revenue. Its AI voice agents handle both inbound and outbound calls.

Shopify-native phone platform for ecommerce teams combining inbound AI voice agents, outbound power dialing, SMS, and customer context in one workspace, so brands can manage support and sales conversations from a single place.

Cost / License

  • Subscription
  • Proprietary

Platforms

  • Online
  • Software as a Service (SaaS)
AI voice agent that answers calls 24/7 with full Shopify context, resolves common customer questions, sends checkout links by SMS, and escalates high-value conversations to your team with a clear call summary.
Outbound power dialer for ecommerce brands to run abandoned cart, repeat buyer, and VIP campaigns, automate voicemail drops, and help agents reach the right shoppers at the right moment to drive more conversions.
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Unified phone operations platform with a shared inbox for inbound calls, outbound calls, and SMS, plus revenue attribution by touchpoint, agent, and campaign, live analytics, and call monitoring in one place.
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Consio information

  • Developed by

    CA flagConsio

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $30 and $920 per month.

  • Alternatives

    5 alternatives listed

  • Badge

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  • Supported Languages

    • English
    • French
    • Spanish
Consio was added to AlternativeTo by AxelConsio on and this page was last updated .

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What is Consio?

Consio is an AI phone platform built specifically for Shopify brands that want to turn phone conversations into measurable revenue. Its AI voice agents handle both inbound and outbound calls.

For support teams, the AI voice agent answers inbound calls 24/7 with live Shopify order, product and stock context. It handles order status requests and product questions, cancels orders within your rules, sends tracking links by SMS, books a callback for your team when a caller needs a person, and routes high-intent calls through IVR menus and call queues.

For sales teams, the AI voice agent also calls your customers. Point it at Shopify or Klaviyo segments such as abandoned checkouts, failed payments, VIP customers or churn-risk subscribers, and it calls with cart and order history loaded, creates the Shopify draft order, texts the checkout link during the call and leaves your voicemail when nobody picks up. Brands can also run the same campaigns with their own team through a commerce-aware power dialer, or with Consio Talent, trained human agents who work directly inside the brand's Consio account.

Every call, voicemail, SMS and transferred conversation is connected back to Shopify orders, so teams can see which interactions generated revenue, influenced retention or increased lifetime value.

Consio integrates with Klaviyo, Gorgias, Zendesk, Kustomer, Richpanel, eDesk and Re:amaze, adding AI summaries, transcripts and customer context to every conversation, and offers a public API and webhooks.

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