EasyCall Phone Call Center

Name: EasyCall Phone Call Center
Rating: 5 (1 reviews)

Instantly provide voice customer support through phone calls. EasyCall is a simple yet advanced call center software that allow your customers to call you with a click to call widget without the need for a phone number (web to web calls).

Freemium • Proprietary
Internet Telephony
CRM
Phone System
Online
Software as a Service (SaaS)

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What is EasyCall Phone Call Center?

Did you know that customer calls have an average 30%-50% conversion rate?
EasyCall is the easiest, fastest and most affordable way to create a call center- for customer support, sales or any other objective. Your customers will now be able to call you with just a single click.

No need for a phone number
You can use EasyCall's advanced web based solution to allow customers to call without the need to pay for a phone number. Remove customer's fear of international call fees with this web to web solution.

Connect multiple phone numbers & devices
Connect your different devices to receive push notifications whenever you are not logged in to the dashboard, to never miss a call. Coming soon: connect multiple phone numbers to receive calls as a regular phone call.

Why do I need a call center?
As a business owner, you probably already understand the importance of customer service. 86% of customers would pay up to 25% more in order to get a better customer service experience. Provide instant voice support with EasyCall, your customers will love you for it, and spend more in your store.

EasyCall's revolutionary call widget will allow customers to call you without heaving to type in your phone number, switch to different apps, and most importantly, without interrupting the purchase flow.

International calls
Since EasyCall is a web based solution, customers can now call you from everywhere in the globe, without worrying about unwanted charges and fees.

Features
Free international calls
Connect multiple devices and phone numbers
Operating hours
Voicemail
Call recoding
Control widget design
Click to call
Advanced call analytics & reporting
Callbacks
Visual IVR
Roles - agents and managers
Screen sharing
Remote control
Video calls
Call transcripts
Capture customer emails/phone numbers
Customer satisfaction surveys (NPS)
Live chat

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Features Vote on or suggest new features

Supported Languages

English

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Comments and Reviews Post a comment / review
all • positive • negative relevance • date

EasyCall

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• Top positive comment over 2 years ago • 0 replies

It's our app, we love it and use it for our customer service

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