Apps tagged with 'contact-center'

Offers high-quality video conferencing and screen sharing, supporting up to 100 interactive participants with features like whiteboard collaboration.

Cloud-based call center software with 50+ advanced features, quick setup, CRM and helpdesk integrations, centralized management, and real-time analytics.

Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.

Zoho Voice is a cloud-based contact center solution that helps you with wider and deeper call scaling options. You can now secure and streamline your call traffic and get real-time data analytics to manage the effectiveness of your workforce.

ChatbotPack.com is a next-generation chatbot platform with in-built natural language processing. Using a modular system you may customize each and every module, including adding your own language analytics, security, logging, and integrations to your existing systems and devices.

Meetly is a video meeting app that allows you to easily communicate with your friends, family, or colleagues. Meetly makes online meetings easier. No sign-up is required.

NEONNOW is a cloud based contact center platform delivering enterprise grade features out of the box, in a no-code, cost effective platform.

With its Cloud-PBX, TENIOS offers a software-based, virtual business phone system within the NGN (next-generation-network). The calls are established via VoIP connection, which enables a variety of new functions including skill-based ACD routing.

Telnum is a reliable international VoIP provider that offers state-of-the-art technology when it comes to cloud-based phone center solution. As a smart cloud-based virtual phone system, it caters to small, medium, and large scale businesses.

Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.

VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers.

A collaboration canvas that is customised by users to contain all the tools required for large CX workgroups to have access to the same real-time information, support and care.

VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat.

uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.

It is a comprehensive platform that enables businesses to manage customer interactions seamlessly across multiple communication channels in one single dashboard, such as phone calls, emails, live chat, social media, and more.

TeamTonic enables the scheduling of your workers so that you consistently meet your customer demand, whilst optimising scheduling satisfaction so your people are happy and productive.

Our purpose-built CRM not only syncs information across systems to keep the customer at the center of every interaction but incorporates cutting-edge agent assist and collaboration tools, too.