AlternativeTo Logo Alternatives is described as 'next-generation chatbot platform with in-built natural language processing. Using a modular system you may customize each and every module, including adding your own language analytics, security, logging, and integrations to your existing systems and devices' and is a customer support tool in the business & commerce category. There are more than 50 alternatives to for a variety of platforms, including Online / Web-based, Android, iPhone, SaaS and Mac. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Chatwoot or Dialogflow. Other great apps like are Intercom, Botpress, Microsoft Bot Framework and LiveAgent. alternatives are mainly Customer Support Tools but may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of
This page was last updated Mar 31, 2022
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  • Telegram bot API is a next-generation chatbot platform with in-built natural language processing. Using a modular system you...

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  1. Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

  2. Chatwoot

    • FreemiumOpen Source
    • Self-Hosted
    • Software as a Service (SaaS)

    Open source alternative to Intercom, Zendesk,, Crisp, etc.

  3. Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

  4. Botpress

    • Free PersonalOpen Source
    • Self-Hosted

    Botpress is an open-source conversational AI platform with a comprehensive set of functionalities for FAQ & task automation. It's lightweight and have zero external dependencies allowing you to deploy it anywhere.

  5. Dialogflow

    • FreemiumProprietary
    • Online provides developers and companies with the advanced tools they need to build conversational user interfaces for apps and hardware devices.

  6. Microsoft Bot Framework

    • FreeProprietary
    • Online

    Build and connect intelligent bots with Microsoft Bot Framework. Interact with your users wherever they are, from text/sms to Skype, Slack, Office 365 mail and other popular services.

  7. LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

  8. Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

  9. Zendesk Chat

    • FreemiumProprietary
    • Online
    • Android
    • iPad
    • iPhone
    • Android Tablet

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

  10. Crisp is a freshly new alternative to existing bulky live chat platforms, which focuses on:

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