FreeScout AlternativesHelp Desk Platforms and other similar apps like FreeScout

FreeScout is described as 'Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to FreeScout for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best FreeScout alternative is HubSpot, which is free. Other great apps like FreeScout are Freshdesk, osTicket, Libredesk and Zendesk.

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FreeScout alternatives are mainly Help Desk Platforms but may also be Email Marketing Services or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of FreeScout.
FreeScout iconFreeScout
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Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.

More about FreeScout
FreeScout alternatives page was last updated Feb 27, 2025
  1. HubSpot icon
     106 likes

    HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.

    65 HubSpot alternatives
    Homepage

    License model

    • FreemiumProprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    HubSpot Features

    1.  Email tracking
    2.  Sales funnel
    3.  Multi-Channel Marketing
    4.  Extensible by Plugins/Extensions
    5.  Multiple Account support
    6.  AI-Powered
    7.  Publishing
    8.  Rich media
    9.  Contextual sales
    HubSpot iconFreeScout Icon

    HubSpot VS FreeScout

    Is HubSpot a good alternative to FreeScout?
     
    • HubSpot is the most popular Web-based, Android, iPhone & iPad alternative to FreeScout.

    • HubSpot is the most popular free alternative to FreeScout.

    • HubSpot is Freemium and ProprietaryFreeScout is Freemium and Open Source
  2. Freshdesk icon
     123 likes

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    45 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconFreeScout Icon

    Freshdesk VS FreeScout

    Is Freshdesk a good alternative to FreeScout?
     
    • Freshdesk is the most popular Windows, Mac & Linux alternative to FreeScout.

    • Freshdesk is Freemium and ProprietaryFreeScout is Freemium and Open Source
  3. osTicket icon
     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    106 osTicket alternatives
    Client Interface - Welcome Screen

    License model

    • FreeOpen Source

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron

    osTicket Features

    1.  Ad-free
    2.  Helpdesk Ticketing
    3.  Dockerized
    osTicket iconFreeScout Icon

    osTicket VS FreeScout

    Is osTicket a good alternative to FreeScout?
     
    • osTicket is the most popular Self-Hosted alternative to FreeScout.

    • osTicket is the most popular Open Source alternative to FreeScout.

    • osTicket is Free and Open SourceFreeScout is Freemium and Open Source
  4. Libredesk icon
     2 likes

    Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.

    26 Libredesk alternatives
    Libredesk screenshot 1

    License model

    • FreeOpen Source

    Platforms

    • Self-Hosted
    • Docker

    Properties

    1.  Privacy focused

    Features

    1.  No Tracking
    2.  Ad-free
    3.  AI-Powered
    4.  Canned responses
    5.  Helpdesk Ticketing
    6.  Task assignments
    Libredesk iconFreeScout Icon

    Libredesk VS FreeScout

    Is Libredesk a good alternative to FreeScout?
     
  5. Zendesk icon
     66 likes

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    249 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconFreeScout Icon

    Zendesk VS FreeScout

    Is Zendesk a good alternative to FreeScout?
     
    • Zendesk is the most popular commercial alternative to FreeScout.

    • Zendesk is Paid and ProprietaryFreeScout is Freemium and Open Source
  6. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    195 tawk.to alternatives

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing
    tawk.to iconFreeScout Icon

    tawk.to VS FreeScout

    Is tawk.to a good alternative to FreeScout?
     
  7. Brevo icon
     95 likes

    A comprehensive platform offering marketing automation, email and SMS campaigns, chat, CRM, Facebook Ads integration, and custom API. Supports major e-commerce platforms and CMS tools, with pricing based on email volume.

    298 Brevo alternatives
    Brevo screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Software as a Service (SaaS)

    Brevo Features

    1.  Marketing Automation
    2.  Transactional SMS
    3.  Email deliverability
    4.  Transactional Email
    5.  Auto Responder
    6.  Email tracking
    7.  SMTP Support
    8. WordPress icon  WordPress Integration
    9. WooCommerce icon  WooCommerce Integration
    10.  SMS API
    Brevo iconFreeScout Icon

    Brevo VS FreeScout

    Is Brevo a good alternative to FreeScout?
     
    • Brevo is the most popular SaaS alternative to FreeScout.

    • Brevo is Freemium and ProprietaryFreeScout is Freemium and Open Source
  8. SendPulse icon
     46 likes

    Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.

    39 SendPulse alternatives
    SendPulse screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    SendPulse Features

    1.  No Coding Required
    2.  Marketing Automation
    3.  Link in Bio
    4.  SMTP Support
    5.  Push Notifications
    6.  Transactional Email
    7.  Mobile friendly
    8. Google Analytics icon  Google Analytics Integration
    9.  Facebook Pixel Integration
    10.  Custom templates
    SendPulse iconFreeScout Icon

    SendPulse VS FreeScout

    Is SendPulse a good alternative to FreeScout?
     
  9. Chatwoot icon
     24 likes

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    214 Chatwoot alternatives
    Chatwoot screenshot 1

    License model

    • FreemiumOpen Source

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Chatwoot Features

    1.  Live Support Chat
    2.  Chat widget
    3. Facebook Messenger icon  Facebook Messenger integration
    4. WhatsApp icon  Whatsapp integration
    5. Telegram icon  Telegram integration
    6.  Agent dashboard
    7.  Customer service
    Chatwoot iconFreeScout Icon

    Chatwoot VS FreeScout

    Is Chatwoot a good alternative to FreeScout?
     
  10. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    203 UseResponse alternatives
    Help Center of UseResponse

    License model

    Platforms

    • Online
    • Self-Hosted

    UseResponse Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base
    UseResponse iconFreeScout Icon

    UseResponse VS FreeScout

    Is UseResponse a good alternative to FreeScout?
     
  11. Front icon
     25 likes

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    108 Front alternatives
    Front screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Unified inbox
    2.  Real time collaboration
    3.  Support for @mentions
    4.  Shared inbox
    5.  Comment section
    6.  Email tracking
    7.  Built-in translation
    8. JIRA icon  Jira integration
    9.  Customer service
    10.  Built-in AI Assistant
    Front iconFreeScout Icon

    Front VS FreeScout

    Is Front a good alternative to FreeScout?
     
  12. HelpCrunch icon
     170 likes

    Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

    73 HelpCrunch alternatives
    Chat Widget

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    HelpCrunch Features

    1.  Email automation
    2.  Marketing Automation
    3.  Integrated Chat
    4.  Automatic messages
    5. Slack icon  Slack integration
    6.  Live Support Chat
    7.  Helpdesk Ticketing
    8.  Pricing per agent
    HelpCrunch iconFreeScout Icon

    HelpCrunch VS FreeScout

    Is HelpCrunch a good alternative to FreeScout?
     
12 of 80 FreeScout alternatives