Drift.com AlternativesHelp Desk Platforms & CRM Systems like Drift.com

Drift.com is described as 'Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Drift.com for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best Drift.com alternative is tawk.to, which is free. Other great apps like Drift.com are Chatwoot, Live Assist for Microsoft Dynamics 365, Intercom and ProProfs Chat.

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Drift.com alternatives are mainly Help Desk Platforms but may also be CRM Systems or Customer Feedback Managers.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Drift.com.
Drift.com iconDrift.com
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Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms...

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Drift.com alternatives page was last updated Oct 18, 2024
  1. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    195 tawk.to alternatives

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing
    tawk.to iconDrift.com Icon

    tawk.to VS Drift.com

    Is tawk.to a good alternative to Drift.com?
     
    • tawk.to is the most popular Web-based, Windows, Android & Mac alternative to Drift.com.

    • tawk.to is the most popular free alternative to Drift.com.

    • tawk.to is Freemium and ProprietaryDrift.com is also Freemium and Proprietary
    • tawk.to is LightweightDrift.com is not according to our users
  2. Chatwoot icon
     24 likes

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    214 Chatwoot alternatives
    Chatwoot screenshot 1

    License model

    • FreemiumOpen Source

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Chatwoot Features

    1.  Live Support Chat
    2.  Chat widget
    3. Facebook Messenger icon  Facebook Messenger integration
    4. WhatsApp icon  Whatsapp integration
    5. Telegram icon  Telegram integration
    6.  Agent dashboard
    7.  Customer service
    Chatwoot iconDrift.com Icon

    Chatwoot VS Drift.com

    Is Chatwoot a good alternative to Drift.com?
     
    • Chatwoot is the most popular iPad, SaaS, Android Tablet & Self-Hosted alternative to Drift.com.

    • Chatwoot is the most popular Open Source alternative to Drift.com.

    • Chatwoot is Freemium and Open SourceDrift.com is Freemium and Proprietary
  3. Live Assist for Microsoft Dynamics 365 icon
     11 likes

    An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.

    16 Live Assist for Microsoft Dynamics 365 alternatives
    Inside Dynamics 365

    License model

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Top Live Assist for Microsoft Dynamics 365 Features

    1.  Omnichannel messaging
    2.  Co-browsing
    3.  AI Chatbot
    4.  Cloud based
    5.  WebRTC
    6.  Ad-free
    7.  Marketing Automation
    8.  Cloud Sync
    9.  No Coding Required
    10.  No Tracking
    11.  No registration required
    12.  Dark Mode
    Live Assist for Microsoft Dynamics 365 iconDrift.com Icon

    Live Assist for Microsoft Dynamics 365 VS Drift.com

    Is this a good alternative to Drift.com?
     
    • Live Assist for Microsoft Dynamics 365 is the most popular commercial alternative to Drift.com.

    • Live Assist for Microsoft Dynamics 365 is Paid and ProprietaryDrift.com is Freemium and Proprietary
  4. Intercom icon
     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    271 Intercom alternatives
    Intercom screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding
    Intercom iconDrift.com Icon

    Intercom VS Drift.com

    Is Intercom a good alternative to Drift.com?
     
  5. ProProfs Chat icon
     43 likes

    ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products...

    102 ProProfs Chat alternatives
    ProProfs Chat screenshot 1

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Windows Phone
    • iPad

    ProProfs Chat Features

    1.  Proactive chat
    2.  Canned responses
    3.  Visitor tracking
    4.  Real-time visitor monitoring
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Statistics and Reports
    8.  Integration with CRMs
    ProProfs Chat iconDrift.com Icon

    ProProfs Chat VS Drift.com

    Is ProProfs Chat a good alternative to Drift.com?
     
  6. ChatBot icon
     2 likes

    ChatBot offers a coding-free solution for building intelligent conversational bots, integrating with messaging apps like Messenger and Slack. With powerful features such as AI Assist resolving up to 80% of inquiries, real-time analytics, and eCommerce automation, it improves customer service efficiency 24/7.

    44 ChatBot alternatives
    Save your time importing a ready to use template and turn it into your own bot assistant

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Software as a Service (SaaS)

    ChatBot Features

    1.  No Coding Required
    2.  Chat Bot
    3.  Natural Language Processing
    4.  Live Support Chat
    5.  Chatbot Builder
    6.  AI-Powered
    7.  Customer service
    8. Slack icon  Slack integration
    ChatBot iconDrift.com Icon

    ChatBot VS Drift.com

    Is ChatBot a good alternative to Drift.com?
     
  7. LiveAgent icon
     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    217 LiveAgent alternatives
    LiveAgent screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat
    LiveAgent iconDrift.com Icon

    LiveAgent VS Drift.com

    Is LiveAgent a good alternative to Drift.com?
     
  8. LiveChat icon
     20 likes

    Live chat and helpdesk software as a service for ecommerce. Converts visitors into buyers, enables visitor chat, tracking via email, and offers a 14-day trial without credit card needed.

    221 LiveChat alternatives
    Agent app

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad

    Properties

    1.  Lightweight

    Features

    1.  Custom widgets
    2.  Marketing Automation
    3.  Auto Responder
    4.  Customer Segmentation
    5.  Real time collaboration
    6.  Multiple Account support
    7.  Ad-free
    8.  End-to-End Encryption
    9.  Two-factor Authentication
    10.  Website Monitoring
    11.  Dark Mode
    12.  No Coding Required
    LiveChat iconDrift.com Icon

    LiveChat VS Drift.com

    Is LiveChat a good alternative to Drift.com?
     
  9. Userlike icon
     81 likes

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    138 Userlike alternatives
    Website Messenger

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Userlike Features

    1.  Real time collaboration
    2.  Chat Bot
    3.  Real-time analytics
    4.  Live Support Chat
    5.  Support for Multiple Users
    6. WhatsApp icon  Whatsapp integration
    7.  Live Broadcasting
    8.  SMS Messaging
    9.  Customer service
    Userlike iconDrift.com Icon

    Userlike VS Drift.com

    Is Userlike a good alternative to Drift.com?
     
  10. Capacity icon
     Like this app

    Capacity is an AI-powered automation platform that connects an organization's tech stack. It answers queries, automates repetitive support tasks, and solves business challenges. Its Concierge chatbot uses a Knowledge Base to answer employee and customer queries, reducing...

    40 Capacity alternatives
    Capacity screenshot 1

    License model

    Platforms

    • iPhone
    • iPad
    • Online
    • Android
    • Android Tablet

    Capacity Features

    1.  AI-Powered
    Capacity iconDrift.com Icon

    Capacity VS Drift.com

    Is Capacity a good alternative to Drift.com?
     
  11. respond.io icon
     1 like

    Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

    51 respond.io alternatives
    respond.io screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    respond.io Features

    1.  Customer Segmentation
    2.  Marketing Automation
    3.  Ad-free
    4.  Auto Responder
    5.  Real time collaboration
    6.  Import CSV Data
    7.  Unified inbox
    8.  Telegram
    9. Viber icon  Viber integration
    10.  Live Support Chat
    respond.io iconDrift.com Icon

    respond.io VS Drift.com

    Is respond.io a good alternative to Drift.com?
     
  12. Tidio  icon
     30 likes

    Tidio Live Chat is a real-time customer communication service, enhanced with chatbots for 24/7 assistance. It has a free version and paid upgrades for additional features. The installation is simple, allowing immediate use after plugin installation.

    139 Tidio alternatives
    Tidio  screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Google Chrome
    • Shopify
    • Drupal
    • Joomla
    • Wordpress

    Tidio Features

    1.  Customer Segmentation
    2.  Auto Responder
    3.  Live Preview
    4.  Email automation
    5.  Visitor management
    6.  Segmenting visitors
    7.  Live Support Chat
    8.  Email integration
    Tidio  iconDrift.com Icon

    Tidio VS Drift.com

    Is Tidio a good alternative to Drift.com?
     
12 of 120 Drift.com alternatives