21 Like

Drift

Behavior-based emails and in-app messages for web and mobile apps. Created by Drift, Inc.

Freemium
Web
Slack

Drift helps businesses grow by delivering a better, personal experience across every conversation your customers have with your company. With Drift you can see who is using your product (the user's location, behavior, browser, etc.) and makes it easy to personally communicate with each them through targeted, behavior-driven email and in-app messages.

Drift brings the power of Artificial Intelligence to the most important part of your business: the relationships you have with your customers via the Driftbot. Driftbot is able to understand all of the conversations your customers are having with your company, and help get the right message to the right person at the right time. More Info »

With the help of machine learning, your business will be able to deliver a personal customer experience at scale -- that means no more worrying about sales reps wasting time with support questions, or angry customers going unanswered for days.

Links to official Drift sites

Official Website Facebook Twitter

Features

Artificial intelligence Customer support Live Chat Onboarding Add a feature

Categories

Business & Commerce Education & Reference Social & Communications

Tags

alm bot crm-software email-marketing helpdesk in-app-messaging research sms-messaging

Drift was added by Ugotsta in Jul 2016 and the latest update was made in Mar 2019. The list of alternatives was updated Sep 2019. It's possible to update the information on Drift or report it as discontinued, duplicated or spam.

MORE APP INFO Official website

Reviews 1

Alternatives to Drift for all platforms with any license

tawk.to

tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Internet Explorer Chrome Safari Wordpress
Customer support Helpdesk ticketing Software as a Service Add a feature

80 Like
Intercom

Customer messaging apps for sales, marketing, and support, connected on one platform.

Commercial $ $ $ Web Android iPhone
Email automation Encrypted chat Knowledge Base structuring Live Chat ... Onboarding User Profiles Add a feature

44 Like
HelpCrunch

Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium...

Commercial Web Android iPhone Software as a Service (SaaS)
Email automation Email marketing automation Automatic messages CRM ... Integrated Chat Live Chat Modern live chat Slack integration Chat Customizable Email tracking Helpdesk ticketing Live Chat Pricing per agent Add a feature

143 Like
Userlike Live Chat

Userlike is free live chat software for website and mobile support. Chat with your website visitors, offer a friendly service, and raise your conversion rate. .

Freemium Web
Chat Bot Real-time analytics Program Launchers Customer support ... Live Broadcasting Live Chat Real time collaboration Whatsapp integration Add a feature

82 Like
Zendesk Chat

Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one...

Freemium Web
Chat Live Chat Workflow Automation Add a feature

34 Like
Crisp

Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

Freemium Mac Windows Linux Web Android ... iPhone
Customer support Integrated Chat Knowledge base Unlimited users ... User Profiles with Location Add a feature

24 Like
Olark

Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with...

Commercial $ $ $ Web
Customer support Add a feature

14 Like
Lime Talk

Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors...

Commercial Web
Chat Customer support Live Chat Add a feature

59 Like
GoSquared

All-in-one platform for understanding converting more web visitors to leads – real time analytics, live chat, marketing automation and our unique customer data hub...

Commercial Web Android iPhone
Live Chat Real-time Add a feature

18 Like
Tidio

Tidio Live Chat is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. A feature-rich free version with paid...

Freemium $ $ $ Windows Web Android iPhone Android Tablet ... iPad BigCommerce Chrome Shopify Drupal Joomla Wordpress
Auto responder Chat Customer support Email integration ... Live Chat Live Preview Add a feature

27 Like
User.com

Affordable communication system with live chat, in-app messages, mailing, marketing automation, CRM and user tracking.

Commercial $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS iPad
Customer support Email marketing automation Lead Generation Lead nurturing ... Live Chat Add a feature

25 Like
Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter...

Commercial $ $ $ Mac Windows Linux Web Android ... iPhone Blackberry Android Tablet Windows Phone iPad
CRM Knowledge base Live Chat Add a feature

18 Like
Callbell Chat Widget

Callbell chat widget allows website visitors to choose between popular Messaging Apps like WhatsApp, Facebook Messenger (Customer Chat plugin), Instagram Direct and...

Freemium $ $ $ Software as a Service (SaaS)
Customer Analytics Modern live chat Social media analytics Customer Feedback ... Customer enrichment Customer support Facebook integration Live Chat Website widget Add a feature

38 Like
Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email...

Commercial $ $ $ Mac Windows Linux Web Android ... iPhone iPad
Live Chat Helpdesk ticketing Automated messaging CRM ... Ecommerce integration Integrated Chat Workflow Automation Automatic customer engagement Chat Custom widgets Customer Feedback Customer Journey Mapping Customer support Customizable Embeddable FAQ Automation Knowledge base Mobile friendly Real-time monitoring Shopify integration Social media integration Add a feature

26 Like
csupport

cSupport offers Live Chat support. Ideal for small businesses and Entrepreneurs Worldwide. It is fully customizable and includes a wide range of spectacular features...

Commercial Mac Windows Web Windows Mobile Android ... iPhone HP webOS Android Tablet Windows Phone iPad
Chat Customer support Live Chat Add a feature

23 Like

Drift Comments

Echo echo ... Feels empty in here

Maybe you want to be the first to submit a comment about Drift? Just click the button up to your right!