Drift.com is described as 'Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later' and is a customer support tool in the business & commerce category. There are more than 50 alternatives to Drift.com for a variety of platforms, including Online / Web-based, Android, iPhone, Mac and Windows. The best alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try tawk.to or ProProfs Chat. Other great apps like Drift.com are Intercom, Smartsupp, Chatwoot and LiveAgent.
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
Almost everyone thinks Intercom is a great alternative to Drift.com.
The #1 Video chat plugin that will turn your website into a fully featured virtual office in minutes with: Video-calls, screen sharing, appointment scheduling, text-chat, whatsapp, Facebook messenger, site analytics and more….