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Zendesk Chat Alternatives

Zendesk Chat is described as '(formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place' and is an app in the business & commerce category. There are more than 100 alternatives to Zendesk Chat for a variety of platforms, including Online / Web-based, Android, iPhone, Windows and Mac. The best alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try Userlike or tawk.to. Other great apps like Zendesk Chat are LiveAgent, Smartsupp, Lime Talk and Chatwoot.

Zendesk Chat alternatives are mainly Customer Support Tools but may also be Help Desk Apps or Web Analytics Services. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Zendesk Chat.
This page was last updated
  • FreemiumProprietary
  • Online
  • Android
  • iPad
  • iPhone
  • Android Tablet

Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk...

Learn more about Zendesk Chat

  1. HelpCrunch icon

    HelpCrunch

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    231 alternatives to HelpCrunch 

    Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

     Suggest and vote on features
    Features
    Chat Widget
    Chat Auto Message to Engage with your visitors/users
    HelpCrunch vs Zendesk Chat opinions
    Almost everyone thinks HelpCrunch is a great alternative to Zendesk Chat.
  2. Userlike icon

    Userlike

    • Online
    • Software as a Service (SaaS)
    129 alternatives to Userlike 

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

     Suggest and vote on features
    Features
    Website Messenger
    Customization
    Chatbots
    Userlike vs Zendesk Chat opinions
    Almost everyone thinks Userlike is a great alternative to Zendesk Chat.
    Guest

    much easier to implement, configure and use

    Positive comment ago
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    0
    pascalvanopzeeland

    easier to use, nicer design

    Positive comment ago
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    0
    ehorn

    Yes, Userlike is a very good alternative!

    Positive comment ago
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    0


  3. tawk.to icon

    tawk.to

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
    166 alternatives to tawk.to 

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    tawk.to vs Zendesk Chat opinions
    Almost everyone thinks tawk.to is a great alternative to Zendesk Chat.
    Guest

    Using this from like 30 days, They have a really good support team, And the Android App gets the job done.

    Positive comment ago
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    1
    Guest

    It's free and works. It could have some more display customizable options.

    Positive comment ago
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    1
  4. LiveAgent icon

    LiveAgent

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    191 alternatives to LiveAgent 

    LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...

     Suggest and vote on features
    Features
    1.  GamificationLiveAgent makes use of game-design elements such as point scoring, competition, achievements, etc.
    2.  VoiP CallsLiveAgent allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
    Screenshot
    Screenshot
    LiveAgent vs Zendesk Chat opinions
    Almost everyone thinks LiveAgent is a great alternative to Zendesk Chat.
  5. Smartsupp icon

    Smartsupp

    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    118 alternatives to Smartsupp 

    Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.

     Suggest and vote on features
    Features
    1.  User Session RecordingSmartsupp can record user sessions to gain a real understanding of how users interact with a website.
    2.  Marketing AutomationSmartsupp can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
    Respond form your warehouse or on the go with our mobile app
    Make new sales and see the visitor list from Smartsupp dashboard
    Save time and sell more with our chatbots, create them simply in two clicks
    Smartsupp vs Zendesk Chat opinions
    Almost everyone thinks Smartsupp is a great alternative to Zendesk Chat.
    PianIstien

    User recording is a nice extra capability

    Positive comment ago
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    6
    SebastianPotcher

    Suitable alternative for small team & small website

    Positive comment ago
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    6


  6. Lime Talk icon

    Lime Talk

    99 alternatives to Lime Talk 

    Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

     Suggest and vote on features
    Features
    Screenshot
    Screenshot
    Screenshot
    Lime Talk vs Zendesk Chat opinions
    Almost everyone thinks Lime Talk is a great alternative to Zendesk Chat.
    robinbarrymore

    Lime Talk is similar app but Lime Talk interface is better.

    Top positive comment ago
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    0
    stephanjohnson

    I think Lime Talk is more straightforward and easy to use.

    Top positive comment ago
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    janebesta

    Great app. We are using that on our web for several years.

    Positive comment ago
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    0
    franciscomendez

    Perfect easy-to-use online chat.

    Positive comment ago
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    0
    jeffblack

    Same functions, lower prices.

    Positive comment ago
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    0
  7. Chatwoot icon

    Chatwoot

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    198 alternatives to Chatwoot 

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    Screenshot
  8. ProProfs Chat icon

    ProProfs Chat

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Windows Phone
    • iPad
    94 alternatives to ProProfs Chat 

    ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products...

    Screenshot
  9. Mibew icon

    Mibew

    • FreeOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    78 alternatives to Mibew 

    Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

     Suggest and vote on features
    Features
    1.  Website MonitoringMibew can detect and resolve website performance issues proactively.
    Look and feels of the chat
    Administration panel
    Mibew vs Zendesk Chat opinions
    Almost everyone thinks Mibew is a great alternative to Zendesk Chat.
    Guest

    Mibew is not easy to setup and does not have all the same functions as Zopim.

    Negative comment ago
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    -1
  10. Intercom icon

    Intercom

    • Online
    • Android
    • iPhone
    224 alternatives to Intercom 

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

     Suggest and vote on features
    Features
    Screenshot
    Screenshot
Showing 10 of 162 alternatives
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