Zendesk Chat Alternatives

    Zendesk Chat is described as '(formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place' and is an website in the Business & Commerce category. There are more than 100 alternatives to Zendesk Chat, not only websites but also apps for a variety of platforms, including iPhone, Android, Windows and SaaS. The best alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try tawk.to or Userlike. Other great sites and apps similar to Zendesk Chat are Smartsupp (Freemium), LiveAgent (Paid), Lime Talk (Paid) and ProProfs Chat (Freemium).

    This page was last updated Sep 13, 2021

    1. Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
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      Almost everyone thinks HelpCrunch is a great alternative to Zendesk Chat.
    2. tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your own branding, you have to subscribe to the paid subscription service for $15/month or $144/year.
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      tawk.to vs Zendesk Chat opinions
      Almost everyone thinks tawk.to is a great alternative to Zendesk Chat.
      It's free and works. It could have some more display customizable options.
      Positive comment over 5 years ago

      1
      Using this from like 30 days, They have a really good support team, And the Android App gets the job done.
      Positive comment about 5 years ago

      1


    3. Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
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      Userlike vs Zendesk Chat opinions
      Almost everyone thinks Userlike is a great alternative to Zendesk Chat.
      pascalvanopzeeland easier to use, nicer design
      Positive comment over 5 years ago

      0
      ehorn Yes, Userlike is a very good alternative!
      Positive comment over 5 years ago

      0
      much easier to implement, configure and use
      Positive comment about 5 years ago

      0
    4. Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283 000 webshops and websites.
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      Smartsupp vs Zendesk Chat opinions
      Almost everyone thinks Smartsupp is a great alternative to Zendesk Chat.
      SebastianPotcher Suitable alternative for small team & small website
      Positive comment almost 2 years ago

      6
      PianIstien User recording is a nice extra capability
      Positive comment almost 2 years ago

      6
    5. LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.
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      Almost everyone thinks LiveAgent is a great alternative to Zendesk Chat.


    6. Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.
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      Lime Talk vs Zendesk Chat opinions
      Almost everyone thinks Lime Talk is a great alternative to Zendesk Chat.
      robinbarrymore Lime Talk is similar app but Lime Talk interface is better.
      Top positive comment  almost 5 years ago

      0
      stephanjohnson I think Lime Talk is more straightforward and easy to use.
      Top positive comment  almost 5 years ago

      0
      janebesta Great app. We are using that on our web for several years.
      Positive comment almost 5 years ago

      0
      franciscomendez Perfect easy-to-use online chat.
      Positive comment almost 5 years ago

      0
      jeffblack Same functions, lower prices.
      Positive comment almost 5 years ago

      0
    7. ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors.
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    8. Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
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    9. Open source alternative to Intercom, Zendesk, Drift, Crisp, etc.
    10. Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.
      Mibew vs Zendesk Chat opinions
      Almost everyone thinks Mibew is a great alternative to Zendesk Chat.
      Mibew is not easy to setup and does not have all the same functions as Zopim.
      Negative comment over 5 years ago

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    Showing 10 of 160 alternatives