Zendesk Chat Alternatives
Zendesk Chat is described as '(formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk Chat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zendesk Chat alternative is tawk.to, which is free. Other great apps like Zendesk Chat are HelpCrunch, Userlike, FreeScout and LiveAgent.
Alternatives list
Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.



Lime Talk vs Zendesk Chat Comments
Top Positive CommentjanebestaGreat app. We are using that on our web for several years.
franciscomendezPerfect easy-to-use online chat.


- Lime Talk is Paid and Proprietary
Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.


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Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.
Cost / License
- Freemium
- Open Source
Application type
Platforms
- Online
- Android
- iPhone
- Self-Hosted
- Software as a Service (SaaS)
- Wordpress


+2
Tiledesk vs Zendesk Chat Comments
michelepIt's open source and they have a really good orchestrator between humans and chatbots.


- Tiledesk is Freemium and Open Source
Business messaging platform offering live chat, email, phone calls, and social channels, with CRM for service management, visitor tracking, intelligent triggers, telephony, and automation. Tracks all communication, supports team workflows, and integrates with e-commerce websites.


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- 69 respond.io alternatives
AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.


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AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
- Windows
- Mac


+4
An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.


+2
SleekFlow's AI-personalized workflows streamline messaging across channels, transforming interactions into conversions. Automate lead capture with chat links, ads, and QR codes. Enhance customer journeys with drip campaigns, in-chat product suggestions, and 24/7 AI chatbot support.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)


+9
HappyFox Chat is a lightweight and mobile responsive live chat software. With integrations, sync and streamline data between HappyFox Chat and all your favorite business apps. HappyFox Chat helps bring the most focused and highly relevant data to every chat, this helps you to de.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Android
- iPhone
- Google Chrome


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Lime Talk is similar app but Lime Talk interface is better.