Zendesk Chat Alternatives

Zendesk Chat is described as '(formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk Chat for a variety of platforms, including Web-based, Android, SaaS, iPhone and Windows apps. The best Zendesk Chat alternative is tawk.to, which is free. Other great apps like Zendesk Chat are HelpCrunch, Userlike, FreeScout and LiveAgent.

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Zendesk Chat alternatives page was last updated

Alternatives list

  1. Copy a direct link to this comment to your clipboard

    Comm100 Live Chat powers real-time, personalized engagements when visitors need it most. Via website and mobile, agents can use screen sharing, auto-translation, and audio/video for efficient support.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
     
  2. Freshchat icon
     1 like
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    Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  3. Lime Talk icon
     58 likes
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    Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
     
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    5
    21
    Comments about Lime Talk as an Alternative to Zendesk Chat
    Top Positive Comment
    robinbarrymore
    0

    Lime Talk is similar app but Lime Talk interface is better.

    Review by a new / low-activity user.
    janebesta
    Positive
    0

    Great app. We are using that on our web for several years.

    Review by a new / low-activity user.
    franciscomendez
    Positive
    0

    Perfect easy-to-use online chat.

    Show more comments
    3 of 5 comments
    Zendesk Chat Icon
    Lime Talk icon
    • Almost everyone thinks Lime Talk is a great Zendesk Chat alternative.

    • Lime Talk is Paid and ProprietaryZendesk Chat is Freemium and Proprietary
  4. Drift.com icon
     21 likes
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    Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.

    130 Drift.com alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Google Chrome
    • Slack
     
  5. Tiledesk icon
     12 likes
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    Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Self-Hosted
    • Software as a Service (SaaS)
    • Wordpress
     
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    1
    Comments about Tiledesk as an Alternative to Zendesk Chat
    michelep
    Positive
    0

    It's open source and they have a really good orchestrator between humans and chatbots.

    Review by a new / low-activity user.
    Zendesk Chat Icon
    Tiledesk icon
    • Tiledesk is Freemium and Open SourceZendesk Chat is Freemium and Proprietary
  6. Text App icon
     2 likes
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    AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. JivoChat icon
     1 like
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    Business messenger with multi-channel features for sales, marketing, and support, connected on one platform. Calls, Online Chat, Email, Facebook Messenger and much more.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
     
  8. Copy a direct link to this comment to your clipboard

    AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  9. SleekFlow icon
     1 like
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    SleekFlow's AI-personalized workflows streamline messaging across channels, transforming interactions into conversions. Automate lead capture with chat links, ads, and QR codes. Enhance customer journeys with drip campaigns, in-chat product suggestions, and 24/7 AI chatbot support.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  10. Kayako icon
     18 likes
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    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
     
  11. Crisp icon
     29 likes
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    Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
     
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