
Tiledesk
The all-in-one customer engagement platform from pre-sales to post-sales, from WhatsApp to your website
- Freemium • Open Source
- Customer Support Tool
- Help Desk App
- Online
- Android
- iPhone
- Self-Hosted
- Software as a Service (SaaS)
- Wordpress
What is Tiledesk?
Tiledesk is a Free and Open Source Live Chat with AI-powered Chatbots. Build your own customer support with a multi-channel platform for Web, Android and iOS. Engage your customers on all the digital channels, from WhatsApp to your website. Open source alternative to Intercom, Zendesk, Drift, Tawk.to, Tidio, Crisp, Smartsupp, etc.
Tiledesk Screenshots




Tiledesk Features
Tiledesk information
Supported Languages
- English
- Italian
- Spanish
- French
- German
- Portuguese
- Russian
- Turkish
- Arabic
- Ukrainian
- Serbian
- Chinese
- Swedish
- Uzbek
- Kazakh
- Azerbaijani
Apple AppStore
- Updated
- 0 avg rating
Comments and Reviews
Said about Tiledesk as an alternative
michelep
It's open source and they have a really good orchestrator between humans and chatbots.
NicolaLanzilotto
More functionality, cheaper, more user friendly
andrews_p
Chatbot human handoff is very easy. Love the semplicity to add or remove a chatbot from a conversation when needed!
Tags
- Live Chat
- Artificial intelligence
- Customer Support
- whatsapp-for-business
- Chat
- Help Desk
- Conversational AI
- Customer Engagement
- opensource-platform
- Customer Chat
- conversational-marketing
- customerservice
- customersupport
- Messaging
- saas-helpdesk
- open-source-projects
Very interesting platform if you need to install it on-premise. It is also open source