Tiledesk AlternativesHelp Desk Platforms and other similar apps like Tiledesk

Tiledesk is described as 'Free and Open Source Live Chat with AI-powered Chatbots. Build your own customer support with a multi-channel platform for Web, Android and iOS. Engage your customers on all the digital channels, from WhatsApp to your website' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Tiledesk for a variety of platforms, including Web-based, Android, SaaS, iPhone and iPad apps. The best Tiledesk alternative is Chatwoot, which is both free and Open Source. Other great apps like Tiledesk are HelpDesk, Intercom, Wonderchat and CustomGPT.

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Tiledesk alternatives are mainly Help Desk Platforms but may also be CRM Systems or Email Marketing Services.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Tiledesk.
Tiledesk iconTiledesk
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Tiledesk is a Free and Open Source Live Chat with AI-powered Chatbots. Build your own customer support with a multi-channel platform for Web, Android and iOS. Engage your customers on all the digital channels, from WhatsApp...

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Tiledesk alternatives page was last updated Nov 20, 2024
  1. Chatwoot icon
     22 likes

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    210 Chatwoot alternatives
    Chatwoot screenshot 1

    License model

    • FreemiumOpen Source

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Chatwoot Features

    1.  Live Support Chat
    2.  Chat widget
    3. Facebook Messenger icon  Facebook Messenger integration
    4. WhatsApp icon  Whatsapp integration
    5. Telegram icon  Telegram integration
    6.  Agent dashboard
    7.  Customer service
    Chatwoot iconTiledesk Icon

    Chatwoot VS Tiledesk

    Is Chatwoot a good alternative to Tiledesk?
     
    • Chatwoot is the most popular Web-based, Android, iPhone & iPad alternative to Tiledesk.

    • Chatwoot is the most popular Open Source & free alternative to Tiledesk.

    • Chatwoot is Freemium and Open SourceTiledesk is also Freemium and Open Source
  2. HelpDesk icon
     2 likes

    Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.

    23 HelpDesk alternatives
    HelpDesk screenshot 1

    License model

    Application type

    Platforms

    • Online
    • UNIX Web Browser
    • LiveChat
    • Software as a Service (SaaS)

    Top HelpDesk Features

    1.  Customer Segmentation
    2.  Real time collaboration
    3.  Auto Responder
    4.  No Coding Required
    5.  Extensible by Plugins/Extensions
    6.  Marketing Automation
    7.  WYSIWYG Support
    8.  Email template editor
    9.  Ad-free
    10.  Customer management
    11.  Customer service
    12.  Helpdesk Ticketing
    HelpDesk iconTiledesk Icon

    HelpDesk VS Tiledesk

    Is HelpDesk a good alternative to Tiledesk?
     
    • HelpDesk is the most popular commercial alternative to Tiledesk.

    • HelpDesk is Paid and ProprietaryTiledesk is Freemium and Open Source
  3. Intercom icon
     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    264 Intercom alternatives
    Intercom screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding
    Intercom iconTiledesk Icon

    Intercom VS Tiledesk

    Is Intercom a good alternative to Tiledesk?
     
  4. Wonderchat icon
     Like this app

    Enable AI chatbots derived from links, PDFs, and knowledge bases to automate support and sales. Quick setup without coding enhances customer interaction by reducing queries up to 70%. Customizable bots escalate issues, offer analytics, and improve through training.

    14 Wonderchat alternatives
    Wonderchat screenshot 1

    License model

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Wonderchat Features

    Features

    1.  No Coding Required
    2. Google Drive icon  Google Drive integration
    3.  Chatbot Builder
    4. Slack icon  Slack integration
    5. Zendesk icon  Zendesk integration
    6.  White-labeled
    7.  Integrated Spam Protection
    8. WhatsApp icon  Whatsapp integration
    9. Zapier icon  Zapier integration
    Wonderchat iconTiledesk Icon

    Wonderchat VS Tiledesk

    Is Wonderchat a good alternative to Tiledesk?
     
  5. CustomGPT icon
     1 like

    CustomGPT lets you "Build Your Own ChatBOT" with your own data. Using OpenAI's language models, this chatbot lets you write blog posts, answer customer service questions, plus 100+ use cases.

    18 CustomGPT alternatives
    CustomGPT screenshot 1

    License model

    Application type

    Platforms

    • Online

    CustomGPT Features

    1.  No Coding Required
    2.  Chatbot Analytics
    3.  Chatbot Builder
    4.  AI-Powered
    CustomGPT iconTiledesk Icon

    CustomGPT VS Tiledesk

    Is CustomGPT a good alternative to Tiledesk?
     
  6. Tidio  icon
     30 likes

    Tidio Live Chat is a real-time customer communication service, enhanced with chatbots for 24/7 assistance. It has a free version and paid upgrades for additional features. The installation is simple, allowing immediate use after plugin installation.

    134 Tidio alternatives
    Tidio  screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Google Chrome
    • Shopify
    • Drupal
    • Joomla
    • Wordpress

    Tidio Features

    1.  Customer Segmentation
    2.  Auto Responder
    3.  Live Preview
    4.  Email automation
    5.  Visitor management
    6.  Segmenting visitors
    7.  Live Support Chat
    8.  Email integration
    Tidio  iconTiledesk Icon

    Tidio VS Tiledesk

    Is Tidio a good alternative to Tiledesk?
     
    • Tidio is the most popular Windows alternative to Tiledesk.

    • Tidio is Freemium and ProprietaryTiledesk is Freemium and Open Source
  7. Zendesk Chat icon
     36 likes

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    178 Zendesk Chat alternatives
    Zendesk Chat screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Chat Features

    1.  Live Support Chat
    Zendesk Chat iconTiledesk Icon

    Zendesk Chat VS Tiledesk

    Is Zendesk Chat a good alternative to Tiledesk?
     
  8. Chaskiq icon
     7 likes

    Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

    188 Chaskiq alternatives
    Conversational bot

    License model

    • FreeOpen Source

    Platforms

    • Self-Hosted

    Chaskiq Features

    1.  Help Center
    2.  Agent's conversation routing
    3.  Product tours
    4.  Integrated Bulk Emailing
    5.  Triggerable conversational bots
    6.  Chat Bot
    Chaskiq iconTiledesk Icon

    Chaskiq VS Tiledesk

    Is Chaskiq a good alternative to Tiledesk?
     
  9. Digistant icon
     2 likes

    Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:

    62 Digistant alternatives
    Digistant screenshot 1

    License model

    • FreeProprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Digistant Features

    1. Google Calendar icon  Sync with Google Calendar
    2.  Calendar Integration
    3.  Appointment Scheduling
    Digistant iconTiledesk Icon

    Digistant VS Tiledesk

    Is Digistant a good alternative to Tiledesk?
     
  10. Froged icon
     7 likes

    Behavioral messaging platform to increase your sells, improve your support and engage your customers.

    185 Froged alternatives
    Froged screenshot 1

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Android
    • iPhone
    • Software as a Service (SaaS)

    Froged Features

    1.  Email automation
    2.  Behavioural targeting
    3.  Marketing Automation
    4.  Automatic messages
    5.  User Profiles with Location
    6.  Data analytics
    7.  Integrated Chat
    8.  Email tracking
    9.  User Profiles
    Froged iconTiledesk Icon

    Froged VS Tiledesk

    Is Froged a good alternative to Tiledesk?
     
  11. Usedesk icon
     Like this app

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    348 Usedesk alternatives
    Usedesk screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS

    Usedesk Features

    1.  Helpdesk Ticketing
    2.  Bots
    3.  API Integration
    4.  Chat Bot
    5.  Customer service
    6.  Omnichannel messaging
    Usedesk iconTiledesk Icon

    Usedesk VS Tiledesk

    Is Usedesk a good alternative to Tiledesk?
     
    • Usedesk is the most popular Mac alternative to Tiledesk.

    • Usedesk is Paid and ProprietaryTiledesk is Freemium and Open Source
  12. Free Call icon
     2 likes

    Live chat alternative that helps to boost sales, increase conversions rates and improve customer support.

    100 Free Call alternatives
    Hotel Page Example

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Shopify
    • Software as a Service (SaaS)
    • WiX.com
    • Wordpress

    Free Call Features

    1.  Workflow
    2.  Phone calls
    3.  Calls
    4.  Conversion Rate Optimization
    5.  Contact Forms
    Free Call iconTiledesk Icon

    Free Call VS Tiledesk

    Is Free Call a good alternative to Tiledesk?
     
12 of 23 Tiledesk alternatives