Tiledesk is described as 'Open source live chat platform with AI chatbots, multi-channel messaging, real-time support, customization options, and WhatsApp to website integration' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Tiledesk for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Tiledesk alternative is Libredesk, which is both free and Open Source. Other great apps like Tiledesk are FreeScout, Fernand, Zendesk Chat and Tidio .