Zendesk Chat Alternatives
Zendesk Chat is described as '(formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk Chat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zendesk Chat alternative is tawk.to, which is free. Other great apps like Zendesk Chat are HelpCrunch, Userlike, FreeScout and LiveAgent.
Alternatives list
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
+6
Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...
Giosg is a Sales Acceleration Platform that will increase conversions and speed up your lead to deal process by engaging directly with your most valuable leads at the right time with our conversational marketing, sales and support solutions.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- iPhone
- iPad
- Software as a Service (SaaS)
+6
User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- iPad
+4
27 LenoChat alternativesLightweight platform offering live chat, automated AI chatbot, and copilot support for startups and small businesses, with social media integrations, simple website installation, free AI-assisted replies, operating hours, and practical communication tools.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Shopify
- Sass
- Wordpress
+1
Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Android
- iPhone
- Windows Phone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
+2
Smartsupp vs Zendesk Chat Comments
PianIstienUser recording is a nice extra capability
- Smartsupp is Freemium and Proprietary
- Smartsupp is Customizable
iAdvize is a conversational platform that allows more than 2,000 brands in 100 countries to bring a profitable human touch to the digital experience at scale, using a blend of human touch and artificial intelligence. We connect customers with experts available 24/7 via messaging.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Android
- iPhone
- iPad
+9
Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPad
- Software as a Service (SaaS)
+9
Gist Live Chat brings together all your sales, marketing, and customer support conversations to one place, helping you treat customers as real people, and have real-time conversations with the people that matter the most to your business.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
+1
Tracks website sessions in real time with analytics, visitor recordings, heatmaps, surveys, chat tools, and form analytics to visualize visitor behavior, reveal issues in conversion funnels, collect feedback, and assess the impact of optimizations.
+1
Visitlead offer a brand new live chat solution with unique features to interact and communicate with your website visitors.
Visitlead offers much more than just live chat!
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Chrome OS
- Android Tablet
- iPad
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Suitable alternative for small team & small website