Reamaze
28 likes
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
Features
Reamaze News & Activities
Highlights • All activities
Recent activities
- breekachuchan liked Reamaze
siddarth added Reamaze as alternative to Auralis AI
sanketbagad added Reamaze as alternative to BotByte AI
Reamaze information
Developed by
Reamaze Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $20 and $40 per month.Rating
Average rating of 5Alternatives
113 alternatives listedSupported Languages
AlternativeTo Categories
Social & Communications, Business & CommerceApple AppStore
- Updated Nov 15, 2022
- 4 avg rating
Comments and Reviews
I should start off by saying that Reamaze has excellent customer support. They'll go the extra mile to make sure you're happy and equipped to embrace customer service. And that's the whole premise of Reamaze, they want to make customer service work for your business rather than just be a cost center. They listen to your feedback and makes sure it's applicable to all their customers. Reamaze is a great helpdesk, a great live chat solution, and a great way to engage customers automatically, which makes it a great way to grow revenue.
Great app, tried others and this was by far the best for my small business. Team is super helpful as well.
Reamaze is a great platform for customer messaging and managing customer support. Think of it as a helpdesk with marketing capabilities.
We've been using Reamaze for roughly a year now and love the platform in every way possible. It's extremely thoughtful with its features, very easy to implement, and Reamaze offers great customer service. We switched to Reamaze from intercom after trying Freshdesk and Zendesk (which don't offer features to help with sales and marketing). Those two solutions are really only helpdesks. Reamaze is more than a helpdesk because it's closer to intercom than anything else. Simple pricing is icing on the cake.
If you're looking for a helpdesk platform with customer messaging capabilities, Reamaze is pretty near perfect. Just like intercom, Reamaze offers shared inbox for live chat, email, and social media. You can also view how many customers are on your website or app and message them automatically. There's also FAQ centers that you can deploy. Reasonable pricing with great customer support.
The best thing about any software app is the support you get while using it. This company redefines amazing customers service. Probably why they have this name. The product itself is solid. No fuss. Simple pricing. Feature packed. But the service... That's on a whole other level compared to companies like intercom, freshdesk, or zendesk.
It's more than what I need at the moment but they took their time to walk me through a demo of the system which I appreciated.