Zendesk Chat Alternatives

One of the most popular alternatives to Zendesk Chat is FreeScout, which is open source with a free version. Other popular alternatives are tawk.to, Tidio , LiveChat and Intercom. You're spoiled for choice with Help Desk Platforms like Zendesk Chat: we list more than 100 alternatives for the web, Android, iPhone, Windows and Mac.

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Alternatives
Zendesk Chat alternatives page was last updated

Alternatives list

  1. Live chat for communication with customers on your website - Ability to communicate via online chat and instant messengers in one widget - Integration with CRM.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  2. Zoho SalesIQ icon
     3 likes

    Live chat solution offering real-time visitor tracking, automated engagement triggers, multilingual chat translation, easy setup, customizable design, actionable insights, lead scoring, visitor segmentation, mobile and desktop access, and integration with marketing tools.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    Good alternative?
     
  3. Lime Talk icon
     58 likes

    Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
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  4. Snapengage icon
     6 likes

    SnapEngage at its basic level is a tool that lets your visitors connect with you via email and live chat. So it's useful on a Help page or FAQ page so that you can provide answers to questions that your visitors might have.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  5. REVE Chat icon
     3 likes

    REVE chat has been solving all your customer support issues since 2014. It offers efficient and highly customizable chat software for your website. It enables your customer support executives to proficiently assist the viewers and customers on your website with all their queries.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    Good alternative?
     
  6. Insent.ai icon
     3 likes

    Insent.ai a human first B2B Conversational Marketing platform that identifies, connects and engages your ideal prospects to the right sales folks for real-time conversations.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  7. WATI icon
     3 likes

    Web CRM solution using the WhatsApp Business API to automate sales, marketing, and support workflows, featuring a shared inbox, no-code chatbot builder, campaign broadcasting, third-party integrations, analytics, and secure team access controls.

    107 WATI alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Good alternative?
     
  8. Customerly icon
     1 like

    Right messages at the right time to support, convert and gather feedback from the right customer.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Good alternative?
     
  9. Lucky Orange icon
     21 likes

    Tracks website sessions in real time with analytics, visitor recordings, heatmaps, surveys, chat tools, and form analytics to visualize visitor behavior, reveal issues in conversion funnels, collect feedback, and assess the impact of optimizations.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  10. Visitlead offer a brand new live chat solution with unique features to interact and communicate with your website visitors.

    Visitlead offers much more than just live chat!

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Chrome OS
    • Android Tablet
    • iPad
    Good alternative?
     
  11. Callbell icon
     37 likes

    Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • iPhone
    • Android
    Good alternative?
     
  12. Chaskiq icon
     8 likes

    Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Self-Hosted
    Good alternative?
     
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