Zendesk Chat Alternatives

    Zendesk Chat is described as '(formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place' and is an website in the Business & Commerce category. There are more than 100 alternatives to Zendesk Chat, not only websites but also apps for a variety of platforms, including iPhone, Android, Windows and SaaS. The best alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try tawk.to or Userlike. Other great sites and apps similar to Zendesk Chat are Smartsupp (Freemium), LiveAgent (Paid), Lime Talk (Paid) and ProProfs Chat (Freemium).

    This page was last updated Sep 13, 2021

    1. Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages.
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      • Mac
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      • Online
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      • Android Tablet
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      IMsupporting supply live chat software as a service. A cloud based support platform for business and personal websites. Chat with your visitors in real-time.


    2. SnapEngage at its basic level is a tool that lets your visitors connect with you via email and live chat. So it's useful on a Help page or FAQ page so that you can provide answers to questions that your visitors might have.
    3. Messenger For Business - Increase your sales and improve customer support with live chat with three products: Team (collaborate with teammates), Chat (live chat with customers) and Inbox (ticketing system).
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      AsisteClick vs Zendesk Chat opinions
      pros, cons and recent comments
      asisteclick we've seen new features added every two weeks
      Positive comment over 4 years ago

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    4. Velaro Live Chat v10 helps maximize ROI from live chat by making it easy for customers and managers to provide specific, actionable feedback on key elements of a successful live chat experience, beyond just CSAT or NPS.
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      Trackaview is a PHP web script that lets you monitor and communicate with your website visitors in real time. Pinpoint what your website visitors do and when they do it. Trackaview installs on your own server so there are absolutely no recurring fees.
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      • FreemiumOpen Source
      • Online
      • Android
      • iPhone
      • Self-Hosted
      • Software as a Service (SaaS)
      Open source alternative to Intercom, Zendesk, Drift, etc. Tiledesk is a free and open source Live Chat platform with built-in Chatbots. Build your own customer support with a multi-channel platform for Web, Android and iOS.
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    5. Chat by KeyReply is the simplest, fastest, easiest way to get live chat support on your site. It connects visitors using popular messaging apps they already use to you directly.
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    6. Instant Chat lets you chat by just sharing a URL. Ideal for creators, developers and designers for providing support.
    7. Helloify increases sales and customer happiness, by empowering teams to solve queries instantly. Customers message you via your website, email or SMS. Your team manage all messages via Helloify.
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    Showing 70 of 159 alternatives