Zendesk Chat Alternatives

One of the most popular alternatives to Zendesk Chat is FreeScout, which is open source with a free version. Other popular alternatives are tawk.to, Tidio , LiveChat and Intercom. You're spoiled for choice with Help Desk Platforms like Zendesk Chat: we list more than 100 alternatives for the web, Android, iPhone, Windows and Mac.

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Alternatives
Zendesk Chat alternatives page was last updated

Alternatives list

  1. jiLiveChat is click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  2. QuickCEP icon
     Like

    QuickCEP is an AI-Powered Chatbots for Shopify. increased Conversions, Sales, and Support. Integrate AI with Human assistance to ensure Top-notch customer service.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  3. Xeno icon
     1 like

    Xeno is an online messaging app designed to help you attract, convert, and retain customers by creating valuable remote conversational experiences.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Good alternative?
     
  4. ChatNode icon
     Like

    No-code AI assistant called ChatNode delivers round-the-clock customer support by using your website data, integrating seamlessly with tools like Intercom and Slack, reducing wait times and enhancing satisfaction while empowering teams to focus on high-impact tasks.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  5. Leadsales icon
     Like

    The first CRM for WhatsApp focused in sales. Divide and admin your conversations in WhatsApp with multiple sales agents.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Software as a Service (SaaS)
    Good alternative?
     
  6. Text icon
     1 like

    AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Chat with website visitors in real time and respond instantly while they browse. Provide fast support, answer questions on the spot, and help move potential customers toward conversion.
    Good alternative?
     
  7. PPMessage icon
     2 likes

    PPMessage is an open source customer communication platform with the backend written in Python.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    • Python
    Good alternative?
     
  8. eAssistance Pro icon
     10 likes

    Engage with your online customer or visitors from any anywhere and any platform by using eAssistance Pro live chat on your website. Software has many significant features which are helpful to manage online customer and business. It is easy to install and operate.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Internet Explorer
    • Google Chrome
    • Firefox
    Good alternative?
     
  9. Zupport AI is the first Customer Support service for SaaS companies.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  10. Oct8ne icon
     Like

    Create an in-store experience online and deliver a personalized sales experience. Request a demo today.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  11. Callback24 icon
     1 like

    Callback24 is a tool which makes it easier for your client to contact you. In just 15 seconds your consultant gets a notification about a customer’s call.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Drupal
    • Joomla
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    Good alternative?
     
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