Videsk
Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything w...
What is Videsk?
With Videsk you will able to provide attention to you customer trough video call integrated directly into your website, mobile app, kiosk and among others.
Integration and setup take only 15 minutes, then you can start to attend to your customers. Videsk is not only an embedded video call, you can get a lot of features like:
Basic video call features:
- Screenshare
- Toggle camera (front/back)
- Chat
- PiP (Picture in Picture)
- Fullscreen
Contact center features:
- Segmentation for your customer to assign to the most qualified expert
- Smart queue which assigns call based on the availability of your experts
- Custom ACD (Automatic call distribution)
- File sharing to send documents
- Custom dynamic forms to get data of your customers
- Analytics & Reports with KPIs of call volume, segmentation, agents, history, and customer satisfaction.
Videsk Screenshots
Videsk Features
Comments and Reviews
Tags
- Sales
- Integration
- CRM
- contact-center-software
- customer-experience
- Video Chat
- call-center
Beautiful interface, easy to use and low cost! We can attend our customers anywhere, that is the best, thanks Videsk!
I like Videsk because the platform is really flexible, fast and cheaper. And the support is really really fast.