Drift.com Alternatives

Drift.com is described as 'Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Drift.com for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Drift.com alternative is tawk.to, which is free. Other great apps like Drift.com are Text App, Zendesk Chat, Tidio and Chatwoot.

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Drift.com alternatives page was last updated

Alternatives list

  1. ProProfs Chat icon
     43 likes

    Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • iPad
    • Android Tablet
     
  2. ChatBot icon
     2 likes

    ChatBot offers a coding-free solution for building intelligent conversational bots, integrating with messaging apps like Messenger and Slack. With powerful features such as AI Assist resolving up to 80% of inquiries, real-time analytics, and eCommerce automation, it improves customer service efficiency 24/7.

    65 ChatBot alternatives

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Software as a Service (SaaS)
     
  3. Lime Talk icon
     58 likes

    Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. Olark icon
     14 likes

    Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. Capacity icon
     Like

    AI platform connecting tech stack, automating repetitive tasks, and resolving business challenges. Features Concierge chatbot, IT process automation, and tools for sales, customer service, and operations. Industries span Insurance, Banking, Education, and more.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  6. AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  7. Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
     
  8. Smartsupp icon
     60 likes

    Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
     
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    2
    Smartsupp vs Drift.com Comments
    Marketa Prochazkova
    Positive
    4

    for small website, smartsupp is much more affordable.

    NatalieBrucker
    Positive
    2

    Best alternative for early stage startups

    • Smartsupp is Freemium and ProprietaryDrift.com is also Freemium and Proprietary
    • Smartsupp is CustomizableDrift.com is not according to our users
  9. JivoChat icon
     1 like

    Business messaging platform offering live chat, email, phone calls, and social channels, with CRM for service management, visitor tracking, intelligent triggers, telephony, and automation. Tracks all communication, supports team workflows, and integrates with e-commerce websites.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
     
  10. CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. ChatbotPack.com is a next-generation chatbot platform with in-built natural language processing. Using a modular system you may customize each and every module, including adding your own language analytics, security, logging, and integrations to your existing systems and devices.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
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