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VICIdial Contact Center Suite Alternatives

VICIdial Contact Center Suite is described as 'VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat' and is an app. There are six alternatives to VICIdial Contact Center Suite for a variety of platforms, including Online / Web-based, Mac, Windows, Linux and iPhone. The best alternative is EasyCall Phone Call Center, which is free. Other great apps like VICIdial Contact Center Suite are Voiptime Cloud Call Center, Five9, CallKite and NobelBiz OMNI+.

VICIdial Contact Center Suite alternatives are mainly CRM Systems but may also be Phone Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of VICIdial Contact Center Suite.
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  • FreeOpen Source
  • Mac
  • Windows
  • Linux
  • Online

VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle...

Learn more about VICIdial Contact Center Suite

  1. Instantly provide voice customer support through phone calls. EasyCall is a simple yet advanced call center software that allow your customers to call you with a click to call widget without the need for a phone number (web to web calls).

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  2. Voiptime Cloud Call Center is a full-featured call center solution that helps to improve customer satisfaction and reach the highest agent productivity.

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  3. Five9 icon

    Five9

    • Online
    • iPhone
    • iPad

    Five9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections.

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  4. CallKite icon

    CallKite

    • Online
    • Software as a Service (SaaS)

    Your website’s video call center in just one click. Close more sales in real-time, or support your existing customers seamlessly. CallKite is here to help improve your sales and create happier customers.

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  5. NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

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  6. uContact icon

    uContact

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad

    uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.

    ⚫︎ Unified inboxView e-mails (or similar) from all accounts in one unified view with uContact.
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    Agent Desktop
Showing 6 of 6 alternatives