VICIdial Contact Center Suite Alternatives

VICIdial Contact Center Suite is described as 'VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat' and is an app. There are six alternatives to VICIdial Contact Center Suite for a variety of platforms, including Web-based, Mac, Windows, Linux and iPhone apps. The best VICIdial Contact Center Suite alternative is EasyCall Phone Call Center, which is free. Other great apps like VICIdial Contact Center Suite are Voiptime Cloud Call Center, Five9, CallKite and NobelBiz OMNI+.

VICIdial Contact Center Suite alternatives are mainly CRM Systems but may also be Phone Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of VICIdial Contact Center Suite.

VICIdial Contact Center Suite alternatives page was last updated

VICIdial Contact Center Suite

Free • Open Source

VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle...

More about VICIdial Contact Center Suite

EasyCall Phone Call Center
Is this is a good alternative?
Yes
No
Freemium • Proprietary
CRM System
Phone System
Online
Software as a Service (SaaS)
16 EasyCall Phone Call Center alternatives
Instantly provide voice customer support through phone calls. EasyCall is a simple yet advanced call center software that allow your customers to call you with a click to call widget without the need for a phone number (web to web calls).
- - EasyCall Phone Call Center is the most popular Web-based & SaaS alternative to VICIdial Contact Center Suite.
- - EasyCall Phone Call Center is the most popular free alternative to VICIdial Contact Center Suite.
Suggest and vote on features
EasyCall Phone Call Center Features
1. VoiP CallsEasyCall Phone Call Center allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Click to call
Call recording
Customer service
Voice Chat
Phone calls
Voice messages
Based on phone number
Call Tracking
Toll-Free Numbers
Voice recognition
Voiptime Cloud Call Center
Is this is a good alternative?
Yes
No
Paid • Proprietary
Online
14 Voiptime Cloud Call Center alternatives
Voiptime Cloud Call Center is a full-featured call center solution that helps to improve customer satisfaction and reach the highest agent productivity. Our contact center software encompasses a built-in CRM, call scripting, ACD and IVR, outbound call campaigns with 3 dialing...
- - Voiptime Cloud Call Center is the most popular commercial alternative to VICIdial Contact Center Suite.
Suggest and vote on features
Voiptime Cloud Call Center Features
1. VoiP CallsVoiptime Cloud Call Center allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Predictive dialer
Call recording
Inbound calls
Callback
Call blending
Call campaign management
Team management
Five9
Is this is a good alternative?
Yes
No
Paid • Proprietary
CRM System
Online
iPhone
iPad
64 Five9 alternatives
Five9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections. It brings the power of the cloud to more than 2,000 customers worldwide, facilitating more than three billion customer interactions...
- - Five9 is the most popular iPhone & iPad alternative to VICIdial Contact Center Suite.
Suggest and vote on features
Five9 Features
Sales Management
Add a screenshot
CallKite
Is this is a good alternative?
Yes
No
Paid • Proprietary
Online
Software as a Service (SaaS)
14 CallKite alternatives
Your website’s video call center in just one click. Close more sales in real-time, or support your existing customers seamlessly. CallKite is here to help improve your sales and create happier customers.
Suggest and vote on features
CallKite Features
Live Support Chat
Sales enablement
NobelBiz OMNI+
Is this is a good alternative?
Yes
No
Paid • Proprietary
Mac
Windows
Linux
Online
Chrome OS
4 NobelBiz OMNI+ alternatives
NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.
- - NobelBiz OMNI+ is the most popular Windows, Mac & Linux alternative to VICIdial Contact Center Suite.
Suggest and vote on features
NobelBiz OMNI+ Features
Callback
Call recording
Inbound calls
Omnichannel messaging
Call blending
Call campaign management
Predictive dialer
uContact
Is this is a good alternative?
Yes
No
Paid • Proprietary
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
iPad
28 uContact alternatives
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.
- - uContact is the most popular Android alternative to VICIdial Contact Center Suite.
Suggest and vote on features
uContact Features
1. VoiP CallsuContact allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
2. Unified inboxView e-mails (or similar) from all accounts in one unified view with uContact.
IVR
Predictive dialer
Phone dialer
Call Tracking
Call recording