VICIdial Contact Center Suite Alternatives

VICIdial Contact Center Suite is described as 'VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat' and is an app. There are eight alternatives to VICIdial Contact Center Suite for a variety of platforms, including Web-based, iPhone, SaaS, Chrome OS and iPad apps. The best VICIdial Contact Center Suite alternative is OnAir. It's not free, so if you're looking for a free alternative, you could try EasyCall Phone Call Center. Other great apps like VICIdial Contact Center Suite are Voiptime Cloud Call Center, Five9, CallKite and Bland.ai.

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VICIdial Contact Center Suite alternatives are mainly CRM Systems but may also be Phone Systems or Contact Managers.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of VICIdial Contact Center Suite.
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VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat.

More about VICIdial Contact Center Suite
VICIdial Contact Center Suite alternatives page was last updated Nov 20, 2024
  1. OnAir icon
     Like this app

    OnAir enables zero-friction customer interactions with seamless, app-free audio and video calls. Set your status, create custom links, integrate with CRM, and manage calls with queues, enhancing engagement and trust.

    20 OnAir alternatives
    OnAir screenshot 1
    OnAir screenshot 2
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    OnAir screenshot 3

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    Properties

    1.  Privacy focused

    Features

    1.  No Tracking
    2.  VoiP Calls
    3.  Ad-free
    4.  Integration with CRMs
    5.  Call Routing
    6.  Phone calls
    7.  Lead Capture
    OnAir iconVICIdial Contact Center Suite Icon

    OnAir VS VICIdial Contact Center Suite

    Is OnAir a good alternative to VICIdial Contact Center Suite?
     
    • OnAir is the most popular Web-based, Android, iPhone & SaaS alternative to VICIdial Contact Center Suite.

    • OnAir is the most popular commercial alternative to VICIdial Contact Center Suite.

    • OnAir is Paid and ProprietaryVICIdial Contact Center Suite is Free and Open Source
    • OnAir is Privacy focusedVICIdial Contact Center Suite is not according to our users
  2. EasyCall Phone Call Center icon
     2 likes

    Instantly provide voice customer support through phone calls. EasyCall is a simple yet advanced call center software that allow your customers to call you with a click to call widget without the need for a phone number (web to web calls).

    20 EasyCall Phone Call Center alternatives
    EasyCall Phone Call Center screenshot 1

    License model

    • FreemiumProprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)

    EasyCall Phone Call Center Features

    1.  VoiP Calls
    2.  Click to call
    3.  Call recording
    4.  Customer service
    5.  Voice Chat
    6.  Phone calls
    7.  Voice messages
    EasyCall Phone Call Center iconVICIdial Contact Center Suite Icon

    EasyCall Phone Call Center VS VICIdial Contact Center Suite

    Is this a good alternative to VICIdial Contact Center Suite?
     
    • EasyCall Phone Call Center is the most popular free alternative to VICIdial Contact Center Suite.

    • EasyCall Phone Call Center is Freemium and ProprietaryVICIdial Contact Center Suite is Free and Open Source
  3. Voiptime Cloud Call Center icon
     2 likes

    Voiptime Cloud Call Center is a full-featured call center solution that helps to improve customer satisfaction and reach the highest agent productivity. Our contact center software encompasses a built-in CRM, call scripting, ACD and IVR, outbound call campaigns with 3 dialing...

    17 Voiptime Cloud Call Center alternatives
    Client card

    License model

    Platforms

    • Online

    Voiptime Cloud Call Center Features

    1.  VoiP Calls
    2.  Predictive dialer
    3.  Call recording
    4.  Inbound calls
    5.  Callback
    6.  Call blending
    7.  Call campaign management
    8.  Team management
    Voiptime Cloud Call Center iconVICIdial Contact Center Suite Icon

    Voiptime Cloud Call Center VS VICIdial Contact Center Suite

    Is this a good alternative to VICIdial Contact Center Suite?
     
  4. Five9 icon
     Like this app

    Five9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections.

    66 Five9 alternatives

    License model

    Application types

    Platforms

    • Online
    • iPhone
    • iPad

    Five9 Features

    1.  Sales Management
    Five9 iconVICIdial Contact Center Suite Icon

    Five9 VS VICIdial Contact Center Suite

    Is Five9 a good alternative to VICIdial Contact Center Suite?
     
    • Five9 is the most popular iPad alternative to VICIdial Contact Center Suite.

    • Five9 is Paid and ProprietaryVICIdial Contact Center Suite is Free and Open Source
  5. CallKite icon
     Like this app

    Your website’s video call center in just one click. Close more sales in real-time, or support your existing customers seamlessly. CallKite is here to help improve your sales and create happier customers.

    16 CallKite alternatives
    Dashboard example 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    CallKite Features

    1.  Live Support Chat
    2.  Sales enablement
    CallKite iconVICIdial Contact Center Suite Icon

    CallKite VS VICIdial Contact Center Suite

    Is CallKite a good alternative to VICIdial Contact Center Suite?
     
  6. Bland.ai icon
     Like this app

    Bland is a platform for AI phone calling. Using our API, you can easily send or receive phone calls with a programmable voice agent.

    20 Bland.ai alternatives
    Bland.ai screenshot 1

    License model

    Platforms

    • Online

    Bland.ai Features

    1.  Phone calls
    2.  AI-Powered
    Bland.ai iconVICIdial Contact Center Suite Icon

    Bland.ai VS VICIdial Contact Center Suite

    Is Bland.ai a good alternative to VICIdial Contact Center Suite?
     
  7. NobelBiz OMNI+ icon
     Like this app

    NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

    4 NobelBiz OMNI+ alternatives
    NobelBiz OMNI+ screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS

    NobelBiz OMNI+ Features

    1.  Callback
    2.  Call recording
    3.  Inbound calls
    4.  Omnichannel messaging
    5.  Call blending
    6.  Call campaign management
    7.  Predictive dialer
    NobelBiz OMNI+ iconVICIdial Contact Center Suite Icon

    NobelBiz OMNI+ VS VICIdial Contact Center Suite

    Is NobelBiz OMNI+ a good alternative to VICIdial Contact Center Suite?
     
    • NobelBiz OMNI+ is the most popular Windows, Mac & Linux alternative to VICIdial Contact Center Suite.

    • NobelBiz OMNI+ is Paid and ProprietaryVICIdial Contact Center Suite is Free and Open Source
  8. uContact icon
     Like this app

    uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.

    28 uContact alternatives
    Agent Desktop

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad

    uContact Features

    1.  VoiP Calls
    2.  Unified inbox
    3.  IVR
    4.  Predictive dialer
    5.  Phone dialer
    6.  Call Tracking
    7.  Call recording
    uContact iconVICIdial Contact Center Suite Icon

    uContact VS VICIdial Contact Center Suite

    Is uContact a good alternative to VICIdial Contact Center Suite?
     
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