Apps tagged with 'call-center-software'

All apps in Apps tagged with 'call-center-software' category. Use the filters below to narrow down your search. 
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  1. Thirdlane® Multi Tenant PBX Platform is a reliable, cost-effective Unified Communications software widely used by MSPs, UCaaS providers, resellers and enterprises around the World.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Thirdlane Multi Tenant PBX  — Reliable, Scalable & Feature rich
    Thirdlane Multi Tenant PBX  — Simple &  Convenient Setup
    Thirdlane Multi Tenant PBX  — Easy CRM  Integration
    +2
    Thirdlane Multi Tenant PBX  — Rest API for Developers
    8 alternatives
    5.0
    Excellent13 reviews
  2. CloudTalk.io icon
     7 likes

    Cloud-based call center software with 50+ advanced features, quick setup, CRM and helpdesk integrations, centralized management, and real-time analytics.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Software as a Service (SaaS)
    CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.
    CloudTalk takes the chaos out of your phone support process.
    CloudTalk - VoIP telephony system can be integrated with your favourite CRM, Helpdesk, and eCommerce solutions.
    +3
    Integrate CRM system Pipedrive with CloudTalk to boost performance of your sales team.
    114 alternatives
  3. Nectar Desk icon
     2 likes

    Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Nectar Desk screenshot 1
    Nectar Desk screenshot 1
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    +1
    Nectar Desk screenshot 3
    9 alternatives
  4. Freshcaller is a modern call center software for inbound and outbound calling teams, and offers phone numbers in 90+ countries.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Incoming call notification on the browser. No need to install nay software to attend calls.
    Purchase local phone numbers from 90+ countries
    Multi-level IVR system helps you self-service your callers to the right agents
    +2
    Real-time dashboard helps you monitor agents, calls, and wait queues.
    8 alternatives
  5. Delivers 24/7 live answering with a 99% response rate, secure dashboard access, sustainability focus, mobile app communication, lead tracking, and team collaboration.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Android
    • iPhone
    • Software as a Service (SaaS)
    AnswerConnect screenshot 1
    AnswerConnect screenshot 1
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    +2
    AnswerConnect screenshot 3
    20 alternatives
  6. Thirdlane® Business Phone System stands as an advanced IP PBX and Unified Communications solution, designed for both on-premises and cloud deployment.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Thirdlane Business Phone System — Fast & Easy Deployment
    Thirdlane Business Phone System — Call Center Functionality
    Thirdlane Business Phone System — Easy CRM  Integration
    +2
    Thirdlane Business Phone System — Rest API for Developers
    11 alternatives
    5.0
    Excellent14 reviews
  7. SanCCS icon
     Like

    SanCCS is the best contact center solution with blended dialer, ticket management, quality module and omni-channel integration.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Software as a Service (SaaS)
    • Online
    • iPad
    • Android Tablet
    SanCCS screenshot 1
    SanCCS screenshot 1
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    +3
    SanCCS screenshot 3
  8. Kloudtalk icon
     1 like

    KloudTalk provides reliable cloud-based business communication solution that helps business to reduce infrastructure cost along with seamless communication. KloudTalk is easy to get started, low cost and maintenance and highly scalable.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Kloudtalk screenshot 1
    Kloudtalk screenshot 1
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    +3
    Kloudtalk screenshot 3
  9. Voiptime Cloud Call Center is a full-featured call center solution that helps to improve customer satisfaction and reach the highest agent productivity. Our contact center software encompasses a built-in CRM, call scripting, ACD and IVR, outbound call campaigns with 3 dialing...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Client card
    Active call
    Call campaign report
    +3
    KPI report
    18 alternatives
  10. bxp software icon
     1 like

    bxp software own and distribute bxp, a specialist software solution providing a range of award-winning CRM, Contact Centre Management, eLearning and Quality Assurance tools aimed at maximising efficiency and profitability.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    bxp software screenshot 1
    bxp software screenshot 1
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    +2
    bxp software screenshot 3
    151 alternatives
  11. CrazyCall icon
     2 likes

    CrazyCall helps contact centers and sales teams boost performance of their outbound and inbound projects. Quick setup, it lets you make and receive calls directly in the browser within minutes from creating an account.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Chrome OS
    Get your first virtual phone number completely for free
    Cheap call rates all around the world
    Live dashboard and analytics to monitor call performance
    +4
    Call recordings available for download
    25 alternatives
  12. Email Spaces icon
     1 like

    Email Spaces by Moxie Software provides quick and personal email management solution.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    1 alternatives
  13. CallHippo icon
     1 like

    Cloud-based phone system offering instant virtual numbers across 50 countries, fast setup in under three minutes, robust backend, and easy web-based management.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • Chrome OS
    • Android Tablet
    • Self-Hosted
    CallHippo - Activity Feed
  14. Servetel is an Indian cloud telephony service provider. We provide services such as Toll-Free Number, Virtual Number, IVR, Bulk SMS and Voice Broadcasting.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    Servetel Communication screenshot 1
    Servetel Communication screenshot 1
    Servetel Communication screenshot 2
    +3
    Servetel Communication screenshot 3
    2 alternatives
  15. RingOver icon
     Like

    RingOver: the 100% cloud-based business phone system for flexible teams to simplify call handling. Obtain virtual numbers in 60+ countries and benefit from free unlimited calls. Sales and support teams can improve their CRM and Helpdesk tools by integrating with RingOver to...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    • Google Chrome
    RingOver screenshot 1
    RingOver screenshot 1
    RingOver screenshot 2
    +1
    RingOver screenshot 3
  16. Voice Broadcasting Solution used for telemarketing, lead generation,, press-1 campaign political surveys, debt collection and emergency notifications.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    Newfies-Dialer screenshot 1
    Newfies-Dialer screenshot 1
    Newfies-Dialer screenshot 2
    +1
    Newfies-Dialer screenshot 3
    8 alternatives
  17. Vocaflow icon
     1 like

    An AI Phone Agent that empowers your team by handling bookings, quotes, and night shifts 24/7. Integrates directly with your calendar to secure appointments instantly.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Vocaflow screenshot 1
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    19 alternatives
  18. Perch Insights is the first AI-powered platform built specifically for contact centers to lower customer acquisition costs (CAC), increase conversion rates, and boost sales.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    3 alternatives
  19. KOOKOO icon
     Like

    Kookoo offers customer interactive solutions for your small business. Features like IVR, cloud PBX, toll free numbers will be provided for diffrent business sectors

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    4 alternatives
  20. Telnum icon
     Like

    Telnum is a reliable international VoIP provider that offers state-of-the-art technology when it comes to cloud-based phone center solution. As a smart cloud-based virtual phone system, it caters to small, medium, and large scale businesses.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
  21. Zero icon
     Like

    Zero is the business phone system built for forward-thinking IT. Our suite unites all phone system & call center features, voice and video conferencing, team messaging and collaboration into a single, mobile ready, cloud platform.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    Desktop app
    17 alternatives
  22. VAANI is a SaaS solution helping contact centers to provide omnichannel customer services anytime anywhere. It is a one-stop solution for all your CX scenarios and sales engagements developed by eDAS in India, Africa & middle eastern regions.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    3 alternatives
  23. VCC Live icon
     Like

    VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    VCC Live screenshot 1
    VCC Live screenshot 1
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    +3
    VCC Live screenshot 3
    5 alternatives