OKI TOKI: Contact Center Solutions icon
OKI TOKI: Contact Center Solutions icon

OKI TOKI: Contact Center Solutions

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Improve customer service efficiency and outbound call campaigns impact with Oki-Toki call center solution: smart routing, intuitve IVR, predictive dialer.

OKI TOKI: Contact Center Solutions screenshot 1

License model

Application types

Platforms

  • Online
  • Self-Hosted
  • Software as a Service (SaaS)
OKI TOKI: Contact Center Solutions screenshot 1
OKI TOKI: Contact Center Solutions screenshot 2
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OKI TOKI: Contact Center Solutions screenshot 3
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8 alternatives
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Features

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Properties

  1.  Lightweight
  2.  Privacy focused

Features

  1.  Real time collaboration
  2.  Text to Speech
  3.  No Tracking
  4.  Cloud Sync
  5.  Two-factor Authentication
  6.  Website Translation
  7.  Full-Text Search
  8.  Spell Checking
  9.  VoiP Calls
  10.  Ad-free
  11.  IVR
  12.  KPIs
  13.  Virtual PBX
  14.  Speech to text
  15.  speech transcription
  16.  Third party integrations
  17.  Predictive dialer
  18.  Email automation
  19.  SIP
  20.  Call Routing
  21.  Inbound calls

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OKI TOKI: Contact Center Solutions information

  • Developed by

    Oki-toki

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    One time purchase that costs $0, and / or subscription that costs $0 per month.

  • Alternatives

    8 alternatives listed

  • Supported Languages

    • English
    • Ukrainian
    • Polish
    • Russian
    • Turkish
    • Spanish
    • Armenian
    • Thai
    • Vietnamese
    • Greek
    • Portuguese
    • German
    • Finnish
    • Bulgarian
    • Georgian
    • Kazakh
    • Uzbek
    • Romanian
    • Czech
    • French
    • Italian

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OKI TOKI: Contact Center Solutions was added to AlternativeTo by OKI TOKI on Sep 25, 2023 and this page was last updated Aug 20, 2024.
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What is OKI TOKI: Contact Center Solutions?

Oki-Toki Cloud Contact-Center is an all-in-one solution for contact centers of any size and industry, equipped with the entire arsenal a modern contact center needs to be in the top three leaders.

The Cloud Contact-Center includes:

  • Launch of any inbound, outbound, or blended project in minimal time thanks to the Low-Code approach.
  • Ability to share agents between projects, teams, and companies.
  • Integration of Toll-free, local, and non-geographic SIP numbers.
  • Handling missed calls with a specialized Callback mode.
  • An employee motivation system with automatic calculation of bonuses and penalties.
  • Automated KPI tracking, integrated with speech analytics and evaluation sheets.
  • Dynamic conversation scripts that simplify the training of new employees, standardize responses, and automate triggers.
  • Performance analysis of each agent, team, and the entire contact center. Additional features available to extend the CC include: Chats, WFM, CRM, Dialer, voice broadcasts, and more.

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