ICTDialer is a hosted unified communications contact center that supports Voice, SMS, and Fax communications technologies. You need an internet and web browser to access the ICTDialer Cloud platform.
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.
