Apps similar to Amazon Connect include Twilio. It's paid, but Tellephant is free. Other options are CloudTalk.io, Nectar Desk, textbee.dev and Talkdesk. You can choose from more than 10 CRM Systems like Amazon Connect for the web, Mac, Windows, Linux and Android.
Twilio is a web-service API that lets you use your existing web languages and skills to build voice and SMS applications. We focus on building a simple, powerful, pay-as-you-go communications platform so that you can focus on what you do best.
United States
Cloud-based call center software offering over 50 advanced features for customer experience, rapid setup, centralized management, CRM and helpdesk integrations, compatibility with any device, real-time customer info, performance metrics, and no hardware required.
Slovakia
EU
Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.
United States
textbee.dev is an open-source SMS gateway that enables users to send and receive SMS messages via a web dashboard or a REST API. Perfect for businesses, developers, and hobbyists who need a reliable and cost-effective way to automate SMS messaging.
Ethiopia
Tellephant is a one stop shop for everything you need to grow your business. Make your business more accessible with WhatsApp!
Talkdesk is a cloud-based call center software solution.
No hardware, no coding. One-click integrations with Salesforce, Zendesk, Desk.com and many others. Connect with your customers in real time and increase customer loyalty.
Cheap SMS Gateway with simple API and 24/7 Support. Pricing cheaper than Twilio in 2-3 times. Good choice for startups.
International Communication Platform as a Service (CPaaS) provider with zero-hop connectivity to telecoms globally. It supports all major mobile communication channels, like SMS, email, WhatsApp, Viber, voice, video and more, over API and web UI.
We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.
United States
NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.
United States
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.
Croatia
