Worktual Alternatives

Worktual is described as 'AI-powered chatbot platform that helps businesses automate customer support, generate leads, and engage users across web, WhatsApp, and social channels—all without coding' and is a AI Chatbot in the ai tools & services category. There are more than 50 alternatives to Worktual for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Worktual alternative is Libredesk, which is both free and Open Source. Other great apps like Worktual are FreeScout, Freshdesk, tawk.to and Brevo.

Worktual iconWorktual
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Worktual is an AI-powered chatbot platform that helps businesses automate customer support, generate leads, and engage...

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Worktual alternatives page was last updated May 10, 2025
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  1. Libredesk icon

    Libredesk

     5 likes
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    Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.

    30 Libredesk alternatives

    License model

    • Free • Open Source

    Application types

    Platforms

    • Self-Hosted
    • Docker
    Libredesk screenshot 1

    Properties

    1.  Privacy focused

    Features

    1.  No Tracking
    2.  Ad-free
    3.  AI-Powered
    4.  Canned responses
    5.  Helpdesk Ticketing
    6.  Task assignments

    Libredesk VS Worktual

     

    • Libredesk is the most popular Self-Hosted alternative to Worktual.

    • Libredesk is the most popular Open Source & free alternative to Worktual.

    • Libredesk is Free and Open SourceWorktual is Paid and Proprietary
    • Libredesk is Privacy focusedWorktual is not according to our users
  2. FreeScout icon

    FreeScout

     37 likes
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    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    90 FreeScout alternatives

    License model

    • Freemium • Open Source

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1

    Properties

    1.  Lightweight
    2.  Privacy focused

    Features

    1.  Helpdesk Ticketing
    2.  Multiple mailboxes
    3.  SMTP Support
    4.  IMAP Support
    5.  Email workflows
    6.  Workflow Automation
    7.  Auto Responder
    8.  Support for Multiple Users
    9.  SPF support
    10.  Ad-free
    11.  Based on Laravel
    12.  No Tracking

    FreeScout VS Worktual

     

    • FreeScout is the most popular Windows, Mac & Linux alternative to Worktual.

    • FreeScout is Freemium and Open SourceWorktual is Paid and Proprietary
    • FreeScout is LightweightWorktual is not according to our users
  4. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    54 Freshdesk alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates

    Freshdesk VS Worktual

     

    • Freshdesk is the most popular Web-based, Android, iPhone, iPad & Android Tablet alternative to Worktual.

    • Freshdesk is Freemium and ProprietaryWorktual is Paid and Proprietary
  5. Ad
    Screenshot
    EngageBay icon
    EngageBay

    Comprehensive platform for marketing, sales, and service automation aimed at small businesses and startups. Includes free CRM, Email Marketing, Marketing Automation, and Live Chat to automate tasks, organize contacts, track and m...

    https://www.engagebay.com
    Learn More
  6. tawk.to icon

    tawk.to

     92 likes
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    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    199 tawk.to alternatives

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing

    tawk.to VS Worktual

     
  7. Brevo icon

    Brevo

     95 likes
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    A comprehensive platform offering marketing automation, email and SMS campaigns, chat, CRM, Facebook Ads integration, and custom API. Supports major e-commerce platforms and CMS tools, with pricing based on email volume.

    300 Brevo alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • FR flagFrance
    • European Union flagEU

    Platforms

    • Online
    • Software as a Service (SaaS)
    Brevo screenshot 1

    Brevo Features

    1.  Marketing Automation
    2.  Transactional SMS
    3.  Email deliverability
    4.  Transactional Email
    5.  Auto Responder
    6.  Email tracking
    7.  SMTP Support
    8. WordPress icon  WordPress Integration
    9. WooCommerce icon  WooCommerce Integration
    10.  SMS API

    Brevo VS Worktual

     

    • Brevo is the most popular SaaS alternative to Worktual.

    • Brevo is Freemium and ProprietaryWorktual is Paid and Proprietary
  8. SendPulse icon

    SendPulse

     46 likes
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    Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.

    44 SendPulse alternatives

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • CY flagCyprus
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    SendPulse screenshot 1

    SendPulse Features

    1.  No Coding Required
    2.  Marketing Automation
    3.  Link in Bio
    4.  SMTP Support
    5.  Push Notifications
    6.  Transactional Email
    7.  Mobile friendly
    8. Google Analytics icon  Google Analytics Integration
    9.  Facebook Pixel Integration
    10.  Custom templates

    SendPulse VS Worktual

     
  10. Tidio icon

    Tidio

     35 likes
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    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • Wordpress
    • WooCommerce
    • PrestaShop
    • Adobe Commerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent

    Top Tidio Features

    1.  Built-in AI Assistant
    2.  Customer Segmentation
    3.  Unified inbox
    4.  Auto Responder
    5.  No Coding Required
    6.  Ad-free
    7.  Real time collaboration
    8.  Multiple Account support
    9.  Two-factor Authentication
    10.  Email Scheduling
    11.  Import CSV Data
    12.  WYSIWYG Support

    Tidio VS Worktual

     
  11. Zendesk Chat icon

    Zendesk Chat

     37 likes
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    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Zendesk Chat screenshot 1

    Zendesk Chat Features

    1.  Live Support Chat

    Zendesk Chat VS Worktual

     
  12. Chatwoot icon

    Chatwoot

     24 likes
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    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    216 Chatwoot alternatives

    License model

    • Freemium • Open Source

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Chatwoot screenshot 1

    Chatwoot Features

    1.  Unified inbox
    2.  Live Support Chat
    3. WhatsApp icon  Whatsapp integration
    4. Telegram icon  Telegram integration
    5.  Agent dashboard
    6.  Built-in AI Assistant
    7. Messenger icon  Facebook Messenger integration
    8.  Chat widget
    9.  Customer service

    Chatwoot VS Worktual

     
  13. OpenChat icon

    OpenChat

     3 likes
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    OpenChat is an everyday user chatbot console that simplifies the utilization of large language models. With the advancements in AI, the installation and usage of these models have become overwhelming. OpenChat aims to address this challenge by providing a two-step setup process...

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Software as a Service (SaaS)
    OpenChat screenshot 1

    OpenChat Features

    1.  AI-Powered

    OpenChat VS Worktual

     

    • OpenChat is the most popular commercial alternative to Worktual.

    • OpenChat is Paid and Open SourceWorktual is Paid and Proprietary
  14. UseResponse icon

    UseResponse

     132 likes
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    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Self-Hosted
    Help Center of UseResponse

    Properties

    1.  Customizable

    Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base

    UseResponse VS Worktual

     
  15. Front icon

    Front

     25 likes
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    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    113 Front alternatives

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Front screenshot 1

    Properties

    1.  Lightweight

    Features

    1.  Unified inbox
    2.  Real time collaboration
    3.  Support for @mentions
    4.  Shared inbox
    5.  Comment section
    6.  Email tracking
    7.  Built-in translation
    8. JIRA icon  Jira integration
    9.  Customer service
    10.  Built-in AI Assistant

    Front VS Worktual

     
12 of 51 Worktual alternatives