Augment CXM integrates directly into your customer contact center software and ensures that your brand will never lose a customer again to poor customer service.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Phonestat Alternatives
Phonestat has been discontinued. Similar apps include Augment CXM. Other options are Nice Uptivity Quality Management. Between them they cover Windows and the web.
Alternatives list
NICE Uptivity Quality Management provides your quality assurance and management staff with a clear way to evaluate employee performance, ensure adherence to corporate procedures, maximize staff productivity and deliver on customer satisfaction.
Cost / License
- Paid
- Proprietary
Platforms
- Windows
