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Salesforce Alternatives

Salesforce is described as 'Web-based CRM for sales, service, marketing, and call center operations that allows users to manage customer relationships and customer satisfaction' and is a CRM system in the business & commerce category. There are more than 100 alternatives to Salesforce for a variety of platforms, including Online / Web-based, iPhone, SaaS, Android and Mac. The best alternative is ERPNext, which is both free and Open Source. Other great apps like Salesforce are HubSpot, EspoCRM , Microsoft Forms and Zoho CRM.

Salesforce alternatives are mainly CRM Systems but may also be Email Marketing Services or Survey Creators. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Salesforce.
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  • Online
  • Software as a Service (SaaS)

Web-based CRM for sales, service, marketing, and call center operations that allows users to manage customer relationships...

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  1. ERPNext is a free and open-source integrated Enterprise Resource Planning (ERP) software developed by Frappé Technologies Pvt. Ltd. and is built on MariaDB database system using a Python based server-side framework.

    ⚫︎ CustomizableERPNext is easy to customize with themes or similar features.
    ⚫︎ Support for multiple currenciesERPNext allows you to use more than one currency.
    ⚫︎ PortableERPNext can be used from a USB stick or similar with no prior installation.
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    ERPNext works with Mobile, Tables and any Computer as long as any modern web browser available.
  2. HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries.

    ⚫︎ Extensible by Plugins/ExtensionsHubSpot can be extended with add-ons, plugins and extensions.
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    Homepage


  3. EspoCRM is an Open Source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type. People, companies, projects or opportunities. Written in PHP and JavaScript.

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    A Web based CRM. One version for all your devices.
  4. Microsoft Forms icon

    Microsoft Forms

    • FreeProprietary
    • Online
    • Microsoft Office 365

    Simplistic surveys by Microsoft. You can easily create surveys,quizzes and polls to collect customer feedback. Free with your Office 365 credentials or Microsoft account (Hotmail, Live, or Outlook.com).

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    Screenshot
  5. Zoho CRM icon

    Zoho CRM

    • FreemiumProprietary
    • Online
    • Microsoft Office Outlook
    • Software as a Service (SaaS)
    • Microsoft Office Suite

    On-demand CRM (Customer Relationship Management) services for managing organization-wide sales, marketing, customer support, and orders.

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    Realtime sales with SalesSignals
    Zoho CRM vs Salesforce opinions
    Most users think Zoho CRM is a great alternative to Salesforce.

    same functionality much better price

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    Affordable and competes well with all of Salesforce's features.

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    Great free versions for almost all products and their complete All-In-One solution is very affortable.

    Positive comment ago
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  6. Pipedrive icon

    Pipedrive

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Pipedrive is a powerful sales pipeline management tool. It organizes your leads in a way you'll always have a great overview of sales, and important deals won't get dropped.

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    Pipeline view
    Pipedrive vs Salesforce opinions
    Most users think Pipedrive is a great alternative to Salesforce.
  7. Crust CRM icon

    Crust CRM

    • FreeOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted

    Crust CRM is a 100% free and open-source CRM. It's fully featured and includes rich dashboards, automation rules (workflows), collaborative team messaging and much more. You can customise your CRM with the included low-code development platform.

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    Crust CRM with video chat open
  8. Mautic icon

    Mautic

    • FreemiumOpen Source
    • Online
    • Self-Hosted
    • Cloudron

    Mautic is marketing automation software (email, social, & more). Install on your own website or create a free hosted account.

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    Screenshot
  9. Corteza CRM is an advanced Free and Open Source Customer Relationship Management platform. Feature rich, a cloud scalable architecture and entirely modular, Corteza CRM allows any organisation to create the CRM environment tailored to their context.

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    Screenshot
  10. CiviCRM icon

    CiviCRM

    • FreeOpen Source
    • Online
    • Drupal
    • Joomla
    • Backdrop CMS
    • Wordpress

    A Constituent relationship management for the Civic Sector.

    ⚫︎ CustomizableCiviCRM is easy to customize with themes or similar features.
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    Screenshot
    CiviCRM vs Salesforce opinions
    pros, cons and recent comments

    CivicCRM is a great piece of software but it's for community management not business management.

    Negative comment ago
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Showing 10 of 281 alternatives