IvozProvider supports multiple management levels, from Global platform administrator to final user, each of them having its own web interface with visibility to perform configuration tasks.
RingCentral Engage Digital Alternatives
RingCentral Engage Digital is described as 'Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to RingCentral Engage Digital for a variety of platforms, including Web-based, SaaS, Linux, Windows and Mac apps. The best RingCentral Engage Digital alternative is JIRA, which is free. Other great apps like RingCentral Engage Digital are Hootsuite, Freshdesk, Zendesk and Asterisk.
Alternatives list
Exotel is a cloud telephony platform that powers communication for enterprises, startups and small and medium enterprises in India and Southeast Asia.
Cost / License
- Subscription
- Proprietary
Platforms
- Software as a Service (SaaS)
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- iPad
+3
Roundrush is the first workflow management platform that teaches you a new, quality-oriented way to work. It is not just an other workflow management platform. It's different, because our agile methodology merges the best from KANBAN, SCRUM and TDD.
Cost / License
- Freemium (Subscription)
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
+1
Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube.
Cisco IOS ® Software provides many rich voice capabilities, including VoiceXML browser services. Available on a wide range of Cisco IOS Software voice gateways.
Plum DEV allows developers to build voice applications that automate a company’s most frequent communications. This includes everything from highly interactive customer self-service to communications-enabled business processes, and more.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability. Voice Portal meets today"s demand for simpler IT-managed speech and video self service solutions.
Cost / License
- Pay once or Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
+4
Our purpose-built CRM not only syncs information across systems to keep the customer at the center of every interaction but incorporates cutting-edge agent assist and collaboration tools, too.
Cost / License
- Subscription
- Proprietary
Platforms
- Software as a Service (SaaS)
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
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